Why are several keys on my keyboard not working?
When using the laptop I cannot type using all of the keys, as some of them are not responding when pressed.
303159
声誉积分: 833
13
5
1
3个答案
已选择的解决方案
声誉积分: 194
7
Hi Edward,
This could be due to any sort of damage, but most likely if you dropped or accidentally spilt something on it, you could need a new keyboard altogether. Let me know if this is not the case, but if it is, please refer to our Keyboard Repair Guide located on the device page.
这个答案有帮助吗？
得分
0
I spilled water on the Dell Inspiron 15 3000
Series and now the g and h key is not working. I went to control panel and delete the keyboard and reinstall and checked for updates nothing worked. Do you think I'm going to have to replace the whole keyboard?
i do have the same issue have replaced the keyboard but in few days later it had reappear ..
最有帮助的答案
声誉积分: 85
4
Good morning Edward,
You will likely need to replace the keyboard. In general that's not a difficult job at all. There is not a repair guide on here so this link should help. https://www.youtube.com/watch?v=soDpr5_G...
Good Luck
Holger
这个答案有帮助吗？
得分
1
Three keys close to each other (o, l, and period) quit working on my Dell Inspiron 15 5000 series laptop which I have only had for two months over a year (no more warranty, of course). I gently pried the keyboard off using the indentations at the top, then wiped the area of the three keys that weren't working with an electronic wipe. After it dried I put the keyboard back on, making sure that the tape-like parts were snapped in with the correct side up. After that it worked fine, better than what the Dell tech person had me do (turn off, remove battery for a while), which only helped for a few minutes. No sooner was I off the phone with her when the problem returned.
这个答案有帮助吗？
得分
0
2条评论
Was there any water damage to the keyboard or did this spontaneously happen?
由 Seji the veggie 完成的
spontaneously
由 zodiak83 完成的