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The Bose SoundLink Color is a Bluetooth speaker, designed as a more affordable and portable alternative to the SoundLink Mini.

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Its not charging and no lights are working

When I go to plug it in to charge it it doesn't work nothing happens no light or anything pops up

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Hi @paperboypaddy ,

Did you notice the comment I posted regarding this about 2-3 hours ago?

(last one in the Chosen Solution box)

@jayeff ive solved my problem now. The play/pause 15 second trick worked for me. @speedracr

My Bose has been dead a more than a year. I tried everything,nothing worked. Before you rip into it to change the battery, go to the Bose system update center, and upgrade your system software. Even though it showed no sign of life this upgrade brought it back to functionality.

My Mini speaker is plugged in and the charge indicator light-(Red) comes on but then turns off in less than 10 seconds...what to do?

As noted above and elsewhere press the start/pause button for 15 secs with the device plugged in (even though there are no lights), unplug from the charger after 15 secs and release the button. Remember also to go to http://btu.bose.com/?p=-1#section=connec... to update the software. I had almost given up on my device but these steps fixed it

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Skip the upgrade.

Take $10 off $50 with
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Skip the upgrade.

Take $10 off $50 with
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7个回答

已选择的解决方案

Hi,

Try the following checks to see if the problem is in the charger, the charger cable or the speaker.

1. Connect the speaker with the charger USB cable to a USB port on a working PC/laptop. (the user guide shows that the charger cable, USB cable standard plug charger end, micro USB plug speaker end, can be unplugged from the charger).

If the speaker charging light comes on then the charger is faulty and needs to be replaced.

You can charge the speaker by connecting it to a PC/laptop, however it will take longer to fully charge as there is less current being supplied by the PC/laptop than the charger. You can also use any charger e.g. from a mobile phone, provided it has an output (printed on the charger) of 5VDC (definitely not more or less) and a current output of 0.5-1.0A (500mA-1000mA) and that it has a micro USB connector.

2. Connect a different USB cable between the PC/laptop and the speaker.

If the speaker charging light comes on then the USB cable is faulty and needs to be replaced.

If the speaker charging light still doesn't come on after trying the above checks then the problem is in the speaker. It could be the speaker charging port, the charging circuit or the battery. The speaker will have to be opened and checked to ascertain what the problem is.

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按维修分数 11

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I swapped out the USB cable and it's working. Dubious that it might be the connection port, but so far so good! THANK YOU!!

Nice one! Swapped charger for USB lead into PC removed battery, then put battery back. It came to life, so then tried the AC charger and that worked too. It maybe a re-boot issue in the speaker, but all well now #happy

Mudei tudo e nada. Ou seja, não tem 3 meses que comprei esta droga pelo Mercado Livre e já vou ter que abri-lo. Pior tem que ter ferramenta especial. Não comprem mais esta porcaria.

Mate I got two W kings and have had to sent them back for a replacement both the of them won't charge 3 days old I've tried everything I think it's a common fault?

I had the same problem. Did the reset with the play/pause button with charger pluged in and out a couple of times and it finally worked. All back to normal now.

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最有帮助的答案

Unit plugged in but no lights, no turning on? Try this:

- Plug soundlink in to wall charger

- Hold down the play/pause button for 15 seconds.

- Then, BEFORE releasing the play/pause button, unplug the charge cord from the unit.

- Release the button,

- Plug the unit back into the wall charger.

- Press the power button, and your unit should power on.

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按维修分数 74

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That worked! Thank you!!

Worked for me !!!! Thank you!!

THANK YOUUUU! IT WORKED! You made my day :))

Thank you. You are the best!!!

Crazy, but it worked!

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I had the same problem on both my Soundlink Revolve. It would go down to blinking red, but then refuse to charge. This appears to be one of the issues:

I was using a Samsung phone power adaptor to charge the Bose. DO NOT USE ANY POWER ADAPTOR EXCEPT FOR BOSE. They are not compatible. The Samsung has a "fast charge mode" by increasing the voltage to 9V momentarily to test to see if the receiving device can handle 9V. Samsung phones with this feature, can be charged fast at 9V (instead of the normal 5V). When Bose Revolve detects that momentary 9V, it shuts itself down, and refuses to accept a charge, even though the Samsung adaptor is back at 5V. So use its original wall power adaptor by Bose.

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按维修分数 8

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Yes, exact same issue, wife started using her Samsung charger and killed it. Did the 15 second pause/play button hold and then plugged it into a different charger (not bose) with lower voltage and presto.

I actually only partially agree with this. Other wall chargers do seem to be adaptable but I can only charge the dock with the adapter that doesn't have the fast charge. The generic normal charge adapter that I have surely does work well though. Either way, the answer here was great as I never would have guessed it was because of the fast charge adapter.

Completely false. I've used my Samsung adapter almost exclusively because I got my speaker from a friend who had more than one but she'd misplaced the charging cord and plug in. I also used my Acer tablet's power adapter. My Samsung actually charged the speaker significantly faster than the Bose adapter I eventually got too!! People, don't post crap you know nothing about!!!!!

And it absolutely doesn't shut down on a 9v adapter either!!

I was on my way to go buy a new speaker because I was frustrated. It was blinking red wouldn’t take a charge and would not turn on. I tried to play press play and hold for 15 seconds five or six times. Then I noticed someone said to go to the Bose update Center. I did I plugged it into my PC and Wala it updated and now it works great!

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My solution is as follows, turn on your PC and open the Bose update page, connect your speaker to the PC, the page will probably say your software is up to date. Next, press the following keys A, D, V, Arrow up, Arrow down. The page should then change and say it is downloading the latest software. Soon your flashing red light will change to Orange and you should hopefully get your speaker back. It worked for me, hope it works for you.

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I did this, and it turns orange at some point of the updating procces, but after a minute it turns red again before the updating procces finishes.. so, in resume, it updates but doesnt charge or work, the red flash keeps going blinking.. any sugestions? ive tried everything I have read in the whole internet, but nothing works for me.. :(

Worked. Thank you Colin!

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There is a software update for this device. You can try to update it here. It fixed my issue:. http://btu.bose.com/#section=start

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That link just goes to the homepage, there's no update there??

My experience of links to Bose is that they ALL divert to the home page, a real pain in the ...

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Hi I have a multi function 50800mAh and it will not charge at all??

I wall outlet adapter 110v on for over 12hrs and not charged

What could be the problem?

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The port conector on my sharper image is bad ..can I replaced

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