跳转到主内容

Introduced November 2012, this is a capable desktop computer with an Intel Core i7 3770S quad-core processor, 12GB of RAM, and a 3TB hard drive. It has a 23 inch, 1080p touchscreen and integrated Beats Audio.

16 个问题 查看全部

Why is my computer not turning on?

My computer is not turning on the a/c adapter makes a noise and light blinks but the monitor will not power on I have purchased a new a/c adapter thinking it would resolve this issue and that did not fix the problem any ideas of what I can do?

已回答! 显示答案 我也有这个问题

这是一个好问题吗?

得分 3
1条评论

Computer ENVY 23 not turning on blank screen ! HELP

完成的

添加一条评论

1个答案

已选择的解决方案

Is there a hdmi port or a dvi or vga that you can hook it up to an external monitor to see if it will work that way ? this will tell if the screen itself is the problem . You may also want to try removing one stick of ram at a time to see if the issue is with the ram.

HP Envy 23-d060qd TouchSmart RAM Replacement

You could also try doing a static discharge. Unplug the computer and then hold the power button down for 60 seconds then plug it in and try to boot

. Hope some of this is helpful

这个答案有帮助吗?

得分 2

1条评论:

Yes, the static discharge option works with this type of machines.

完成的

添加一条评论

添加你的答案

Anayeli 将永远感激不已
浏览统计数据:

过去 24 小时: 2

过去 7 天: 6

过去 30 天: 23

总计 6,839