Why does handset read Out of Range or No Power at Base?
When I am trying to place a call, the message says out of range even though I am close to the base
Is the base to your phone on? That’ll make your phone think it is out of range. Next, make sure the phone is placed in the base for at least 5 minutes to reset its connection to the base, and then try placing a call after. If the problem still persists, there could be other signals messing up the connection. Check to see if there are any other cordless phones or ham radios around, and try turning them off. After that your phone should be able to connect.
Turns out I had to un-register mine first.
Here’s what worked for me after much fruitless googling:
press and hold the red ‘off’ button
After all that, it was ready to register, which was accomplished by simply placing it on the base. Voila!
i had the same problem with my phone...either it said out of range or no power to base..i unplugged the battery..waited a couple minutes and plugged back in and it works now.
Forget all above!
On the handset enter 331734# then left soft key. If successful, the handset will show “Not registered.”
Place handset in the base (not the charge station)
Press “HOLD” for 4 seconds, then press # on handset.
This should appear on the handset display.
The handset shows “registering… please wait.”
you hear confirmation when complete.
I had the same problem with my phone. First, make sure it's plugged in, if not, then it's obviously not going to work. But if it is plugged in, unplug it and wait a few minutes, then plug it back in. I found that my phone was actually unplugged. I plugged it back in and it is working now. So the first thing you should do before unplugging the phone, is make sure it is actually plugged in already.
I just unplugged the power cord from the base, waited two minutes and then plugged it in again and the problem went away. You might want to try this first before you try any of the other solutions because it is the simplest one. Also, make sure your batteries are good in the phone and all the extensions.
I tried all and finally found one solution googling:
1) In the Handset, press Menu
2) Then press *7890#
3) Press Down until find Test Handset, then press Select
4) Press Down until find Register Clear, then press Select.
5) Will ask if you want to Clear, Select Yes.
6) After some seconds it will put OK in the screen.
7) You will need to register the Handset again using to right method in the manual.
And that's all. And now My Vtech CS6929 it's working great!
I’m only a novice, but I always understood that if it was a newly installed phone system, the batteries had to be charged several hours before use. I’m getting that message right now and I called my husband (a telephone installer in the past) who verified what I just said. I will just use my cell phone until the message goes away, I guess. I’ve already tried every other suggestion offered here.
You likely need to de-register your phone first. Please follow the troubleshooting steps below:
NOTE: Handset must be in idle mode when performing the following procedures.
On the old handsets,
1. Press MENU/SELECT button then press *7890#.
2. Press ▼CID or ▲DIR until it shows “TO TEST HANDSET”, then press MENU/SELECT button.
3. Press ▼CID or ▲DIR until it shows “TO DE-REGISTER CLEAR”, then press MENU/SELECT button twice.
4. Hold down the OFF/CANCEL button until the display shows “OUT OF RANGE OR NO POWER AT BASE” or “Press HS LOC on base 4 sec”, then press MENU/SELECT button.
After this step, please reset the handset by taking the battery out for a minute then plug the battery back in.
Really SIMPLE to fix the out of range/check base power issue
Press END and # hold down for 5 secs
Select BASE UNAVAILABLE and use center arrow key down to change to YES
That’s all you have to do, it is now ready to be registered.
My base won’t light up and I have tried multiple outlets.