phone not switcing on
my phone is not sitching on.
the screen says the logo samsung and is not going beyond it. i have tried leaving the battery outside and rebooting it, but the problem persists
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Samsung logo then off and does it again?
Try leaving it on charge for half an hour if that does not work you may need to do a factory reset or reload the software on the phone in order to get it working again.
To factory reset:
Hold power button + volume up + home button until Samsung logo appears. When Samsung logo appears stop holdig the power button but continue holding the other buttons. Once you get into a recovery menu which usually release all keys.
Use volume keys to navigate the menu and the power / home key to select the highlighted option.
Do wipe data / factory reset. Wait for this to complete and reboot phone.
If this still doesnt solve the problem then you will need to restore firmware using Samsung kies.
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