stuck at safe mode cant return normal mode password forgot
hey all,
i had a fingerprint login at my hp notebook.
i forgot the password.
i had a problem ( internet problem/software) that i would fix. i started the msconfig program and put the laptop in startup in safe mode) en restarted the pc.
now i'm in safe mode but he is asking the pasword ( and the fingerprint doesn't work in safemode).
i tried to restart the pc with an official win 8 disk but i can't choose the startup options ant advanced options.
i tried to use hiren boot cd but i can't choose the option to rest the password ( i have to choose 1 , i do that, but when i hit enter , he doesn't do anything.)
can someone help me out so i can start the pc in normal mode and use my fingerprint login. ?
thanks in advance
Kevin
1条评论
at this time i have already a backup of the more important files ( i recovered it with a live cd of ubuntu..) so maybe an clean install ?
由 Kevin D 完成的