声誉积分: 23
1
My S6 had once for a whole week couldn't access the network then functioned normally.
After that I couldn't make calls or send messages then it just went off while it was on charge via USB on my desktop.
Please assist as my phone is just 5 months old
声誉积分: 1.1千
6
5
1
The best option in this case may be to go through your carrier's warranty process to obtain a new phone, especially if it is completely unresponsive. Is the device being recognized by a computer? You can also try a soft or hard reset as well. I hope one of these helps!
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