I have no sound while watching any kind of video
When I try to use my HTC one to watch a video I have no sound but I know the speaker isn't broken as I can still listen to music any ideas how to resolves this would be greatly appreciated
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This is too specific of a problem to be broken hardware. Fastest way to know is to backup your information and to return your phone to factory settings and see do you still have the problem.
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First Of All Have You Tried To Turn Of And On The Device ?
Maybe You Should Try To Go To Settings, And Then Go To Sound.
Since Phones Have Different Volumes For Example It Has A Ringtone Volume, Alarm Volume, And the The Music Or Sound Audio.
Try Charging It All The Way And Check For Updates In Settings.
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Yes I've turned my phone on and off a few times now and I have fully charged it it also happens with games and its strange because I can still use both top and bottom speakers to listen to music
