跳转到主内容

BlackBerry's newest flagship that features a physical keyboard.

73 个问题 查看全部

I have problems with phone signal

For a few days I-ve been having problems with losing signal. It does connect to the provider but it doesn-t have any signal

回答此问题 我也有这个问题

这是一个好问题吗?

得分 14
7条评论

Do you have the same problem everywhere? And have it been better before?

完成的

I do have similar problem with BB Passport on the newest OS 10.3.2. I am on Viettel Telecom network.

Note that I have been using BB Passport with the same SIM card for over a year with no issues at all, just until now.

I dont know if it has something to do with the new OS or due to the flawed network (like viettel is now fixing its infrastructure, etc.). But other devices are being good on Viettel network.

What should I do?

完成的

Same thing happens to me I am from Chile and we have not technical support here so I just don't know what to do, I have tryed different telecom providers but with none of them gets signal, only WIFI is working.

完成的

Now, my phone has died, completely died. The service cannot fix it even when they have tried to replace the Network IC.

完成的

I had the same thing with my BB passport here in Toronto. Tried multiple SIM cards, reverted to old software. Nothing would work. Eventually gave up and switched to an Android phone. Sad.

完成的

显示更多的2条评论

添加一条评论

12个答案

最有帮助的答案

I am in London and had my BB Passport for nearly 3 years, absolutely love the device but as everybody else on this subject forum, a week ago, it just started dropping the signal entirely, and the problem is not a cause of the Network. So the phone is useless for big chunks of the day. Driving me crazy.

这个答案有帮助吗?

得分 1

3条评论:

I wonder whats their mission statement...of this "&&^&^$^ blackberry" by troubling so many people around the globe...they do even provide their &&^&^$^ customercare...i bought this by mistake.... go to !&&* &&^&^$^ black berry

完成的

100%crap....difficult system difficult company go to !&&*

完成的

Iam deeply in troubled... that makes me so mad....ifelt like iam gonna die with heart attack ... this is bull $@$*.... total bullshit

完成的

添加一条评论

you have to delete the OS and reload it through blackberry link

这个答案有帮助吗?

得分 0

3条评论:

I have tried like almost ten times with different versions of OS x Radio, but no luck.

完成的

Ya this sucks.

完成的

Just shift from BlackBerry to android... am done with my BlackBerry..

完成的

添加一条评论

I wish I had an answer. It seems as though there have been only a few people with the same problem. my passport all of the sudden just had problems with the phone signal after a year of use. No drops, no water, just regular use. Made me furious. No matter how many times I tried to re-boot through link it would remain the same. 2 new Sim cards too. Loved that phone. Still do. I'm suffering with a 5s right now and tempted to move sim back to z10 cause I'm craving bb10.

这个答案有帮助吗?

得分 0

3条评论:

Im have the same issue...is there a fix for this guys??

完成的

My fix was switching to a Sony Xperia Z3. Miss my Passport though :(

完成的

Try reloading your phone to factoring settings via Blackberry Link. Back up your phone first ...

完成的

添加一条评论

maybe a signal boost stcker could be an option for you. Haven't tried it myself but there are good reviews.

Good luck, hope this helps.

这个答案有帮助吗?

得分 0
添加一条评论

Mine looses signal when I move

这个答案有帮助吗?

得分 0
添加一条评论

Hi guys , i am from India and i am suffering from the same problem . Like everyone else i've been using the phone over two years and i love it. I have taken the cell to an expert that did some work with same sim and the cell worked. Problem arises when i reached home and it started to show the same problem again but it catches in a good signal zone.

Don't know if it is due to network I.C. or something else but it sure has something to do with the software

这个答案有帮助吗?

得分 0
添加一条评论

Same problem in Paris France, there is also a thread on CrackBerry, but no solution. :(

http://forums.crackberry.com/blackberry-...

这个答案有帮助吗?

得分 0
添加一条评论

hello, i am Samuel from Nigeria. iam having the same problem with the blackberry passport after using the passport for over a year. when i move to some area, the phne connects to the signal but in most places, there is no signal in my passport but as soon as i put the same sim in another phone, i get network signal everywhere i go. i gave it to 2 different phone repairers but none could fix it after several attempst. finally, a phone repairer told me that nothing can be done to it for now. it seems it is a general fault with blackberry passport that has no solution.

has anyone got a solution to it? i have wiped my phone twice but no solution

这个答案有帮助吗?

得分 0
添加一条评论

Hi I am Tim from Kenya and my passport is behaving in exactly the same way and I think this is a problem with the hardware. But am really hoping the problem is the software as am a bb passport addict and am trouble shopping for a new phone. I think I may need a shrink to help me move on.

If anyone out there gets a solution to this problem please update us (BBerry Addicts)...

这个答案有帮助吗?

得分 0
添加一条评论

the antenna is glooded to the back of the rear case

I changed the case for a new one an the problem started

I think you have to removed the antenna from the old case and glue it to the new case.

thats what i notice.

cristian

这个答案有帮助吗?

得分 0
添加一条评论

Buenas para todos me llego un blackberry passport SQW100-1 casualmente con el mismo problema tenia cobertura por momentos y la perdia al poco rato la solucion que le di fue quitar dos conectores de testeo que se encuentra en la placa por donde se encuentra el conector de carga y las bocinas

这个答案有帮助吗?

得分 0

1条评论:

[image|2271656][image|2271665][image|2271666]

完成的

添加一条评论

Yes it does connect to the provide but not having a signal

这个答案有帮助吗?

得分 0
添加一条评论

添加你的答案

eddyyie15 将永远感激不已
浏览统计数据:

过去 24 小时: 3

过去 7 天: 5

过去 30 天: 20

总计 11,422