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This affordable large-screen Android phone sports a 5.7-inch display and large 3,400 mAh battery.

236 个问题 查看全部

Why isn't my Camera working?

Everytime I open it," Unable to connect to camera,Camera has been disabled because of security policies or is being used by other apps" I tried fully reseting the phone but it still won't work. Thanx in advance.

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按维修分数 231

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Problem started for me this morning. I have tried force close and deleting and have done full phone reset.

Spoke with tech support was adviser hard factory rest.

1. Power off.

2. Remove SD.

3. Hold power and volume up key at same time.

4. Use volume key to toggle options. Power for selecting.

5. Select "Wipe data factory reset"

6. Select "Yes or confirm"

But did it work.

It does work, but u don't necessarily need to wipe data/factory reset as u risk the possibility of losing any data not saved onto your sd card. Simply select reboot system. Your phone will restart on it's own and your camera should be working again.

Tried all those options & camera still doesn't work. Now what??

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20个回答

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hold the power key and wait for 1 min than let the power key go . now try updating the phone software to fix if it is a bug . close all background programs and for more please follow Guide -Fix Phone Camera Step By Step and i hope this will help you to fix the camera .

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按维修分数 20

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So what IM trying to do is fix HSR not supported. So I have a ZTE and it's powered by MetroPCS. And it started a few days ago I tried what they suggested and it didn't work. MY FLIPPING PHONE!!

at the first try the camera is working without updating the phone software

I have the zte zmax pro n my camera is not working i did the reset n still dont work what else can i do

I'm having the exact same problem that they're having please help! I really need my camera!

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1. Shut off phone

2. Hold down the volume up button and power button at the same time.. white screen will appear, release power button, then secondary darker screen will appear.

3. Select reboot system.

4. Take your damm selfies or whatever you do.

Yes, it works.

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按维修分数 12

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Will it delete all my apps

i am doing this right now

Yo mama:

Just so u know, I was trying to fix this problem with my phone and was scrolling reading all the solutions... By the time i got to urs I had seen ur solution once before but the way u put it sold me lol. It worked!!! Thanks.

My Back Camera Stop Working

First one i tired and it worked thanks :)

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I was having problem with my camera and flashlight today, and what I did went to settings, apps, click on camera, Clear data, Clear Cache, force stop, click disable , then click enable and restarted my phone and camera and flashlight worked again.

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Thank you, thank you, thannnk you!!! My camera and flashlight is back working because of this. I tired everything else people were saying and NOTHING worked and I was starting to give up hope until I read your comment and tried it. Thanks again.

It works! Thanks!

What if the disable button is gray and won't let me enable it?

Thank you so much this was so helpful.. I did everything even a factory reset and nothing happened. The comany for zte zmax even told me they can't help but thanks to you I have my camera back

Super thank you! You're amazing my camera and flashlight is now working. Its an absolute relief!

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You have to got to settings. Then apps. All apps. Camera. Clear data.. no it won't erase your pictures... force stop. Disable. Then restart phone. Then enable camera. And it works. Tried everything else this is the only way I could get it to work. Went through manufacturer and phone provider and they couldn't do nothing or tell me why it happened to two different phone's the same exact day.... best of luck.

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按维修分数 2

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are there any other ways to get camera working other than the options previously discussed. I've tried everything and came across your post just knowing that this would fix my problem but it didn't... Please help if you any other suggestions...I've also replaced my SIM and SD card and rebooted, full reset, and disabled the camera and still it doesn't work..

I have tried everything as well! None of these work for me. Aaaaagggghhh life without a camera is miserable

This is driving me crazy I tryed everything they've said and still my camera's not working

My daughter put my zte zmax phone in the sink and has water damage, I can do everything perfectly fine but only thing is the camera will not work it won't go on or my flash. Please help

I did everything people saying to do on here

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It is easier than you think(sorry for my English)...you don't need fabric restoration. Probably wen you insert the SD card you set up your camera with it so wen it get filled the error appears . So follow the next steep and you going to get your camera back.

1. Turn off your phone

2. Remove your SD card (use the key that comes whit the phone if apply)

3. Turn on your phone

Open your camera that's it

This is an extra step

4. Insert the SD car (make sure it's clean I mean, you've been removed all pictures and videos and placed on your computer or whatever. Or put a new one)

I did it whit my ZTE ZMAX and works

Hope it can help

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按维修分数 2

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Thank you FreddyR!!!! I did this and it actually worked!! too bad I factory reset my phone before doing this. Although I don't have a SD card on it. I did it with my sim card, and it definitely worked! :) Thank you once again!

This worked!!!!! I tried everything else people suggested & nothing worked! I did not have to actually take out my SD card though ... All I did was erase everything on my SD card... Unmount the SD card to safely remove... Then power off my phone(but did not remove SD card) then did the factory reboot(press the power button & volume up at the same time, a white screen pops up then unpress the power button & a black screen will pop up u will be already highlighted on "factory reboot if u keep pressed on the volume up key then press power button to select reboot)!!!!then turned my phone back on & my camera was working!!! & all my pics were still there so was all my Apps & settings!!!

Thank u shaela wahl I did what u jst said and it worked!!!!!! I didn't loose anything!!! Everyone who is having this problem please follow this one

Yeeeessss!!! Thank you so much, that finally did it for me!

This was the only thing that worked...now im going to wipe it clean so i can put it back in my phone...unfortunately i make lots of videos so i need my SD card...fingers crossed!

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My friend fixed it for me all though he never told me how he did it exactly he did mention he was fiddling in the settings and enabled my camera. Thats all i know good luck!

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按维修分数 1

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How about on ZTE grand memo lite. Will it work? Same problems.

My front camera is showing a purple and green glare on the front screen the back camera shows great

ZTE MAX PRO PHONE

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Factory reset has resolved this issue, backup all your photos videos and contacts before reset.

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Follow these instructions. I just did this to my wife's and hers works like normal now.

1. Open settings

2. Open apps (under device section)

3. Swipe 3 times from right to left (will say disabled at top)

4. Select camera

5. Tap on enable

6. Hold camera on apps screen and place on your main screen page if you desire.

Hope this helps.

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按维修分数 1

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Did all of this stuff and it still wont work

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All you have to do is remove your Sim chip turn your phone off place the sims card back in and turn your phone back on and your camera will work again.

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Just remove your Sims chip turn off your phone and put it back in and turn on your phone and it will work.

Wes was right. Settings > Camera > All > Clear data. Fixed.

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Open apps in settings look for camera hit force stop clear data immediately restart phone and you're good

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I tried to reboot and it didn't work. Then one comment said clear cache so I longer pressed the camera and slid the icon into the app info then I cleared the cache and the data. Then rebooted my phone just like it said on here and it works now! No lie! Thank you everyone!

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"Rebooting" it worked perfectly.....(no factory reset). Turn off the phone, hold the volume up and on/off button together u til u get that black screen, 1st line asks if you want to "reboot" to choose it use the on/off button as (yes,enter)

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And be sure phone is charged above 20%!

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With your phone on , press and hold volume down, the back button,and power button for 35 seconds. The phone will go into shut down. Wait for 5 seconds. Press and and hold power to restart. This should resolve camera and led flashlight problems.

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Nope I tried this and it didn't work I don't think I'm ever getting my camera back

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OH Boy.....I did all the above and all the above in many forums..got Samsung troubleshoot over a chat factory reset 3 times...safe mode...tried all the cashe deletes data deletes ect...so the only thing that I could figure out was under settings...security....clear all certificates was greyed out so I could not do that...then under security ..trusted credentials..display all certificates I find about 100 certificates and have to disable each one...then I did the hold volumn button with power button together and get the black screen to restart the phone...after 2 weeks and hours of frustration I felt like I had my first baby..cause my camera and my flash was WORKING! Oh joy and bliss

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Hold the power button and volume up at the same time. That worked on mine

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Turn it off, plug it wait an hour then turn it on .

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All you have to do is charge your cellphone over 50% or till full, on ZTE cellphone it has an internal command that automatically disables the flash until it's at or near full power. Mine was at 12% when I was unable to use the flash. When battery was charge at 50% it started working again. Keep in mind that flashlight apps can still light the flash because they operate I dependently from the phone.

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10 Second Fix

Go into settings.

Select storage.

Tap SD Card

Scroll to Eject

Accept Eject

Wait 3 seconds

Tap Mount

Have a nice day!

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Hold the volume button and the power button at the same time for few seconds.Spreadtrum factory test will display. press "vol. down" key select PCBA sinle test and press "vol.up". Now select "front camera" then press "vol.up". your front camera will work. Now select "Back camera" then press "vol.up". your flash light only work and not the back camera. Everything has been tested. CELKON fools have not come forward. There is general problem with the software corrupted throughout the world of CELKON. But they have not solved. CELKON camera NOT WORKING AFTER DOING ALL with SD without SD. Close CELKON. That is better.

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All I had to do was take out my SD card. And it started working. I replaced the SD card. And everything still works. So far anyway. Thanks guys.

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Go to settings

Change SD from internal to portable

SD card starts formatting

After done, your camera is working!

(**Plese back up your SD files first)

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