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The BlackBerry Z10 is a touchscreen-based smartphone developed by BlackBerry, previously known as RIM.

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My phone is stuck on "egg basket" screen.

When turning on phone, it won't go past the logo screen. Sometimes it shows that it loaded at 99%, other times it says 100%.

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The OS might be corrupted, follow the instructions in the link below to restore your device.

https://supportforums.blackberry.com/t5/...

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