Nokia lumia 1020 flashlight led stuck on forever! HELP!

Question

Nokia Lumia 1020

A Windows phone known for its camera capabilities. Also known as Nokia EOS, Nokia 909, Nokia RM-875, Nokia RM-877, Nokia RM-876.

42 个问题查看全部

Owen Davies @weefixni

声誉积分: 173

8

3

1

发帖于: 2015年5月20日

更多选项

Nokia lumia 1020 flashlight led stuck on forever! HELP!

Hi, I am doing this on behalf of my brother.

He has a yellow lumia 1020 and loves it. Recently, his phone has started to malfunction, and the flashlight led stays on, no matter what we have tried! We have completely discharged the battery, and as soon as we plug it back in, the flashlight turns back on again! we have tried the software, but it freezes as soon as we try and access anything to do with the camera and flashlight!

He is known for dropping his device a lot and it has not been exposed to water*

Any Ideas?

Thanks very much in advance!

已回答！ 显示答案我也有这个问题

这是一个好问题吗？

是否

得分 2

7条评论

Is it the focus assist light? Or the flash?

由 Michael 完成的 2015年5月20日

It is the small round one

由 Owen Davies 完成的 2015年5月20日

and the phone is 100% frozen and you cannot turn it off via the button. It rattles too.

由 Owen Davies 完成的 2015年5月20日

Seems to be a common issue, a lot of the users from the Microsoft forums have had the same issue, apparently it's a main-board issue.

由 Michael 完成的 2015年5月20日

what causes it and what can be done to fix it?

由 Owen Davies 完成的 2015年5月20日

显示更多的2条评论

添加一条评论

3个答案

已选择的解决方案

Juan Francisco Fraguela @juanfranci56703

声誉积分: 43

2

1

发帖于: 2015年8月25日

更多选项

Same problem here (focus assistant stuck).

Camera stop working, everything else was fine.

Found a couple of tutorials suggesting hard reset but didn't fix it.

Argentina's official retailer couldn't fix it either.

A friend of mine opened the phone, in my case the flash was causing an electrical problem. Removed the flash, everything is working again (except the flash, we don't have spare parts in Argentina)

Hope this information helps you

这个答案有帮助吗？

是否

得分 1

2条评论:

Thanks very much!

由 Owen Davies 完成的 2016年3月7日

My phone was On and i noticed that The led was on,it wasnt turning off,eventually it died and the LED was off,but as soon as i plug in the charger,the LED lits up instantly and the phone remains off.What to do now?I have a similar problem,I havent opened the phone yet,but have ordered a Flash flex cable from Aliexpress..

I had a question,I saw the Teardown Disassembly and i cant find how was the flash attached to the mainboard?

I didnt see any connections....

Can anyone help me

由 gankitgupta 完成的 2016年11月21日

添加一条评论

and the phone is 100% frozen and you cannot turn it off via the button. It rattles too. — Owen Davies
Seems to be a common issue, a lot of the users from the Microsoft forums have had the same issue, apparently it's a main-board issue. — Michael
My phone was On and i noticed that The led was on,it wasnt turning off,eventually it died and the LED was off,but as soon as i plug in the charger,the LED lits up instantly and the phone remains off.What to do now?I have a similar problem,I havent opened the phone yet,but have ordered a Flash flex cable from Aliexpress..

I had a question,I saw the Teardown Disassembly and i cant find how was the flash attached to the mainboard?

I didnt see any connections....

Can anyone help me — gankitgupta

Michael @mrmike 声誉积分: 309 5 · Answer 1 · 2015-05-20T08:34:19-07:00

Michael @mrmike

声誉积分: 309

5

发帖于: 2015年5月20日

更多选项

Main-board issue. Send to Nokia Care for repair.

这个答案有帮助吗？

是否

得分 0

3条评论:

Are you able to tell us what causes it? Thanks for helping!

由 Owen Davies 完成的 2015年5月20日

because nokia care costs so much!

由 Owen Davies 完成的 2015年5月20日

Sorry, I've searched everywhere and can't find exactly what the problem is. All I know is that the only people who got it fixed took it to Nokia. I hope someone else might be able to help you.

由 Michael 完成的 2015年5月21日

添加一条评论

Imane Wahidi @imanewahidi 声誉积分: 1 · Answer 2 · 2017-10-01T10:31:12-07:00

Imane Wahidi @imanewahidi

声誉积分: 1

发帖于: 2017年10月1日

更多选项

I have this problem too! My flashlight has been on for 2 weeks. It only turns off if I remove the battery. I have tried doing the factory reset, but it's still there... Also, when my phone is dead, the flashlight finally switches off, but as soon as I connect the charger, it switches on again...It's so frustrating!!!!

这个答案有帮助吗？

是否

得分 0

添加一条评论

Nokia Lumia 1020

Nokia lumia 1020 flashlight led stuck on forever! HELP!

3个答案

If you know how to fix, please let me know!

添加你的答案