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Repair guides and support for phones manufactured by BLU Products.

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Blu Studio 5.5 will not turn on

The phone was working fine before I left the US to travel to Philippines so i boxed it back up and brought it here as a gift. When we tried to turn it on here it will not even turn on. We had the battery checked and it is good with charge and everything. Any ideas what could be wrong with it?

Thanks

Mark

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按维修分数 145

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I need help ,My blu 5.0 wont come on .. It stays on the sign "Blu" . Its only 2 weeks old ,Bought from amazon . The phone has Never been damage not once ! Help

My blu phone displayed these features after a few weeks

I have a blu 3.0 my sis bought it on amazon last year august a few days ago I turned it off and when it came back on it got stuck on the blu logo and that's all that happens since help!!!

I have the blue 6.0 just got it in February just stopped working and never came back on I allso got mine from amazon

My suggestions for all of you is to stop ordering PHONES off Amazon.

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Try this first

http://m.youtube.com/watch?v=BKafDNpr8W4

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The operation in the link did NOTHING to remedy the problem

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I had this happen once with a blu 5.3. And it was because i had it charging on a laptop then because i didn't disconnect it properly the phone turned off and would turn on. I fixed it by letting restarting the computer and letting it sit there eventually about 10 mins later it powered on and i disconnected it properly. The thing i would try is hooking it up to a different charger altogether. See if any lights come on or anything. After about 5mins push and hold the power button. Again wait for lights sound etc. If nothing try a reset. You hold down power+volume up+home OR power+volume up+volume down. Let me know if anything happens.

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When i try to reset my phone all i see is a green logo witha red triangle on top

Phone would not come on stay at the blu sign

Same thing here it stop at the BLU sign

Thx it's working

I have a blu studio 5.5k the screen is stuck with the blu bold like us sign it won't power on

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I bought the Blue phone from Microsoft Canada store and stopped working after a month. Now the Blue company in Florida wants me to pay for shipping both ways to fix it which is still under 1 year warranty which Microsoft does not honor. Microsoft wouldn't even allow me to post a negative review of the blue product on their site for review of this phone. No wonder people think this crappy phone is good as there are no negative reviews on the Microsoft store. This is by far my worst purchase experience in a new phone ever. Lesson learned never purchase a cheap phone from an unknown brand who don't care about customers.

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Can you be a little more descriptive? What was it doing before it went down? Did it display any other odd behaviours? Did you drop it in water? What year was the blu made in? Be as informative as possible.

I got the phone last month (New) from Overstock.com. I unpacked it put in the battery and sim card. Everything worked perfectly. I took the battery back out and packed it like new again and traveled from USA to Philippines. Once I arrived in the Philippines we unpacked it as before putting battery and sim in it and it would not even turn on. It's just not working at all. We took it to a couple repair shops here in the Philippines they both said the battery was in working order and charged so it must be something within the phone itself. It has not been even close to any water the only thing I can think is airport scanners may have damaged something???

I got a blue studio c 5.0hd just last week Thursday..its been going great, until a few hours ago...I charged the fine today didn't not use until approx 2hrs ago, I turn it on, played my usual games then suddenly in the middle of a game the screen turned grey...I'm getting absolutely nothing from the it except you can hear it restarting like every 30 seconds to a minute...I tried holding down power button to turn it off but nothing, battery don't seem it can be removed. What do I do ...the sound is annoying me on top of me not being able to see anything on the phone screen..how do I fix this problem. I need help and fast....

The same happen to my phone. Now I dont have a clue what to do.

Did you get your phone fixed?

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You have to start your phone in recovery mode, and then factory data reset the phone and you will be good to go,just remember that you will loose everything on the phone like photos and media files.to enter recovery on blu phones you have to press volume up and power button at the same time

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I tried it. This is what I did. I pressed the UP and DOWN volume button together. Then I Pressed the volume down button for factory mode and then you can reset by scrolling down to the last option and press on the home button on the front of your to accept the option. The phone should come back home. Mine is on now but there is still a problem with the off and on button. Well at least I can now get my contacts out of the phone. Im going to try to transfer my data to my cheap reliable old fashioned samsung slider phone.

when i try that it comes off at the point where i press volume down to select factory mode. its fully charged too.

No, recovery mode did nothing to stop bootloop. Believe it or not, I was told new battery was the fix/cure? Anyone comment on that?

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I have Blu Studio 5.5 that wont turn on. My fix is this: Hold the power button down for several minutes. It will eventually turn on. Then search Playstore for an on/off app. It works by detecting light in the camera. Put it in your pocket or upside down on a table phone goes dark. Take it out it goes on. Works for me.

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I have a phone blu studio c hd that stopped working after I downloaded a new ROM and after the download finished the phone completely stopped and did not charge or read the charger plz help me

I have the blu Vivo 5R, it wouldn’t turn on, so This what worked for me I held down the power and volum button down at the same time it powered on I strolled down at at reboot and there it went back to normal

Thanks guys

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ok blu phones...best thing to do with them is....put them on the floor and jump up and down on them....blu phones r rubbish biult in battery bullshit........never again will i buy a blu phone waste of a $100....................blu crap.thank you :)

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Mark:

Yes, a cell that doesn't work properly is extremely aggravating. I believe there is a company in Calif. that will "help" you destroy it, if that's your preference. However, look around at any cell phone site/forum and you will note many, many problems will ALL makes and models. Fact is, the cell phone industry is so competitive, it's all about quantity...not quality.

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Hey guys My SIS gave me her BLU 5.0, she said if i can fix it i can keep it so what i did was examine the phone carefully i noticed that on the battery it said built in battery she told me that so i looked at it carefully nothing happened i looked over the back and found this gold button i took a sharp pencil and pressed it then i powered it on and it worked it said BLU bold like us and stuff like that. I hope this answer helped you very much.

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Please help I have had my phone a month went off and now it comes on only to the blod like us and I have never dropped it it don't even have a scratch on it how can fix it?? Blu 5.5 C D690u got it from Walmart I paid a $ 150.00 for it

My blue bold 4 months old just showing white screen it has a in build battery

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Yesterday I got my blu advance 5.0 that I ordered from amazon it has been charging the entire night and yet still the empty charging sign continously flashes on the screen showing that it's empty however charging . How long does a new blu advance 5.0 takes to charge? Is something wrong with this phone?

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Take battery out

Put back in

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The Vivo air battery is sealed in. LOL Must be old school

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plug it up to a charger and it should work if not try reseting it u hold the power button and both volume buttons

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My phone won't turn on was dropped one time the battery says half full and it won't turn on please help me get it to work

I have a phone blu studio c hd that stopped working after I downloaded a new ROM and after the download finished the phone completely stopped and did not charge or read the charger plz help me

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The phone needs to be flashed. However, the problem will continue. I have been having the same problem with my Blu Studio 5.5c D690U. I flashed the phone but exactly one week later, it stops working again. Stuck in start loop. What I was told by a Blu Store worker, is that there are a few Studios with Manufacturers' default. So, there is nothing you can do really, except buy a new phone or change the system software or board.

Good luck!

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I have a phone blu studio c hd that stopped working after I downloaded a new ROM and after the download finished the phone completely stopped and did not charge or read the charger plz help me

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try taking out the battery then turn back on the phone and make sure your under signal and try to un lock it

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I had this problem as well at first it was working and then i plugged it in and went to bed... in the morning it wouldnt charge or do anything i fixed it by holding the power button and the volume button right in the middle after a few seconds your screen will turn grey just keep hilding the buttons until your screen goes black again... after that just plug it into an outlit and it should start charging

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you have to flash it

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Take out the battery, then take out the Micro-Card. Then put back in and restart. Hopefully that will work. Once I did have to do a reset to Factory, and reinstall everything. I have had the phone for 8 months, I think. And this happened 2x. It doesn't really like, fast and confused access to apps. Also, it really doesn't do well traveling with the WI-FI on. The combination of searching for a Wi-fi to connect with, and the phone trying to keep signal, doesn't work. So make sure if you are traveling turn off the wi-fi, because it will lock up like you are experiencing.

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i have a BLU advance 4.0 and lied it on my sofa later i came back and felt it overheated and i turned it on and all i see is the logo. What could be the problem?

This worked for me I held down the power and volum button down at the same time it powered on I strolled down at at reboot and there it went back to normal

Thanks guys

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I have the blu Vivo 5R, it wouldn’t turn on, so This what worked for me I held down the power and volum button down at the same time it powered on I strolled down at at reboot and there it went back to normal

Thanks guys

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I have a Studio 5.0C HD and nothing...I repeat nothing has turned the phone on. I have tried everything on youtube, this forum, and many others and nothing will turn this phone on. Battery is "full"...PC won't load preloader drivers because stuck in bootloop. Now , what to do???

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