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Repair and disassembly guides for food cooling appliances including refrigerators, freezers and fridge-freezers.

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Refrigerator isn't cold in fridge or freezer

Hey, need some help on my fridge. I have an old fridge that is a side by side Frigidaire. I noticed the other day when I open both the fridge and freezer that it wasn't cold anymore. So now its hot in both the fridge and freezer, I already clean and vacuum the back part of dust. Does anyone might know what the problem is? I have not vacuum the bottom front behind the kick panel, but I looked in that area and didn't see any dust down there. Need help please Chris

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I have an LG LMX-28988ST refrigerator, two years old. The air flow from one vent is very poor or hardly blowing (right side). The other one on the back wall of the refrigerator is blowing normaly. Also the two vents on the side wall are blowing mornaly( left side). In general the setting for the refrigerator is set at 34 degrees the lowest but the temperature in the refrigerator is 41 degrees on the left side of the refri. and 47 on the right of the refri. I cleaned the coils in the back of the refri., but still it is not cooling enough. Food is getting spoiled. Please help with any sugestions. Thank you.

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Read my answer below.

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My refrigerator is not getting cold or the freezer what how to get my refrigerator in my freezer to get

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My Frigidaire side by side freezer is cold but not freezing an refrigerator part isn't even getting cold at all.... Can you please help me out with what might be causing this problem... thanks so much

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Took Mayer's advice, cleaned a bunch of lose dirt around it, also check the condenser coil in my freezer which was full of ice, and making the compressor very hot, turned off the refrigerator's power and I'm defrosting it, hope after that once all the ice melts away and gets cleaned, then will work ok, keeping my fingers crossed

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Condenser Coils are Dirty

If the refrigerator is not cold enough the condenser coils may be dirty. The condenser is like a radiator and must stay clean in order to dissipate the heat which was removed from the inside of the refrigerator. As the coils get dirtier the refrigerator becomes less efficient, which makes it work harder to cool down. If the coils are dirty enough, the unit will never be cold enough and will not be able to cool the inside of the refrigerator to the proper temperature.

Evaporator Fan Motor

If the refrigerator is not cold enough, the evaporator fan motor might have failed. Every refrigerator has a set of coils called an evaporator. The refrigerator may have one or more evaporator fan motor(s) depending on the model and evaporator locations. The evaporator fan motor circulates the cold air from the coils thru the compartment. If there is only one evaporator it is in the freezer side. If the fan is not working, no cold air will get to the refrigerator compartment. The freezer may still get cold.

Condenser Fan Motor

If the refrigerator is not cold enough there might be something caught in the condenser fan motor blade, or the condenser fan motor might be defective. The condenser fan motor draws air over the condenser coils to cool them. The condenser fan motor is located underneath the refrigerator near the back. Pull the refrigerator out from the wall and remove the access panel to access it.

Start Relay

If the refrigerator is not cold enough, the start relay may be defective. The start relay is a small device mounted to the side of the compressor. It provides power to the run winding along with the start winding for a split second at start-up to help get the compressor started. If the start relay is defective the compressor may run intermittently or not at all and the refrigerator will not get cold enough. The start relay should be replaced if defective.

Temperature Control Thermostat

If the refrigerator does not get cold enough the temperature control thermostat might be defective. The thermostat allows power to flow through to the compressor, evaporator fan and condenser fan. If the cooling system fans and compressor are running, but the refrigerator or freezer is not cooling correctly check for an airflow or defrost system problem.

Start Capacitor

If the refrigerator isn't cold enough the compressor might be having difficulty starting. The start capacitor serves as a battery to give the compressor a little boost during start-up. If the start capacitor is burned out the compressor might not be able to start and run as often as it should. Test the start capacitor first with a capacitance meter, they don't fail often. If it's defective, replace it.

Thermistor

If the refrigerator is not cold enough the thermistor might be defective. The thermistor is a sensor which monitors the air temperature. It is connected to the control board. If the thermistor is defective the refrigerator does not cool or may cool continuously.

Temperature Control Board

If the refrigerator is not cold enough the temperature control board might be defective. The temperature control board provides the voltage to the fan motors and compressor. These boards are often misdiagnosed. Check all other components to be certain this is the cause of the problem.

Compressor

If the refrigerator is not cold enough, the compressor might be defective. The compressor is a motor which compresses the refrigerant and circulates the refrigerant through the evaporator and condenser coils. There are several other components which are more likely to be defective if the compressor doesn't work. If the compressor itself is defective a licensed professional will need to replace it.

Main Control Board

If the refrigerator is not cold enough the main control board might be defective. This is not common. Check the defrost system, cooling fans, and cooling controls first.

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Thanks Chris

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Sorry Meant Thanks Mayer, and Chris.

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Great answer. I just need to find all those components.

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OK but how do you pinpoint exactly which one of these is the problem? The light and fan are working but its not getting cold. I also don't hear the compressor running if that helps to determine the problem.

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Chris, in your case I'd begin with the start capacitor

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my refigerator is over freezing no water and ice come out plz help me find the solutions of these problems.

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Marie khan- are you saying you have 2 problems? The refrigerator is freezing all your food AND it isn't making ice and is not dispensing water? Could you please give us more information, the model number, who made it, and provide just a little bit more details about the problems. Thank you so much. This will help us to better diagnosis the problem.

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My sister frig and freezer stopped getting cold over night. It is blowing a little air out and what is coming out isn't cold but barely cool but not enough to freeze anything in the freezer or keep anything com spoiling in the refrigerator. Please can anyone tell me what the issue may be,

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We bought a Frigidaire refrigerator and freezer in late July. We have noticed that food was not staying cold in the freezer and now the freezer had completely stopped cooling. When I call the number for US residents it tells me no repair people in the area and no one is available to speak due to training employees. Any suggestions?

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My Hotpoint fridge freezer is only 3 years old and now fridge is warm..am going nuts

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Hi @ spook chook,

What is the model number of the fridge/freezer?

Is there power to the fridge / freezer (are the lights working in the fridge when you open the fridge door)?

Can you hear the compressor running at the back of the fridge?

What have you checked?

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My p/n is 218888701 Frigidaire professional series is freezing or getting cold. The fan is working. I reset the freezer and the fridge but it goes back to a high temperature. Is this a sensor problem. This problem started with a power outage. Could this have an effect on the refrigerator.

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Charles W Moss, sometimes there’s a power surge associated with a power outage and this can cause several issues with control boards.

To reset the unit unplug it for a minute. Then plug in, set temperature to freezer to 0* and fresh food to 36*. If still n/w we need to know if these components are working: freezer evap fan; condenser fan (located by the compressor); compressor is it hot to touch? So you see any oil by the compressor or on the copper lines? Do you hear any clicking noises by the compressor. We also need a good model number. It is on a sticker inside the fresh food section about eyelevel on either side.

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compressor a bit worm,all two fan is working ,bottom and inside freezer.no oil on compressor,no click model #FRS6R3EW6

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my answer to what if i know what to asked

Update (06/12/2018)

I replace the fuse on the compressor , with a 3n1 parts that go to the compressor it make a little difference in the temperature but still not freezing.what else do I need to do.

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Joe, do you see any frost in the back of freezer? We’re the coils next to the compressor dirty? If you have an amp probe can you check the amps of the compresson only? Do you have any water under the crisperdrawees?

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My fregerater is not cold

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my fredge is not cold freezer is ohky

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Hi @ thobeka thoo,

What is the make and model number of the fridge?

Have you checked if the evaporator fan inside the freezer is working (it is usually behind a panel it only works when the doors are closed so you'll have to listen for it stop and start when you open and close the doors.

Is the evaporator unit inside the freezer iced over stopping the fan?

If so perhaps the auto defrost is faulty, defrost heater, defrost thermostat etc.

Just some things to check.

Just so you are aware the evaporator is inside the freezer compartment because the freezer needs to be the coldest (freezing cold) and then cold air is regulated into the fridge section because you don't want the food in the fridge section to freeze so the fridge temperature is maintained above freezing point.

If the fan doesn't work or the evap unit is iced over, the freezer will still be icy cold but the fridge won't get the cold air to keep the temperature down to the desired level.

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Solenoid / Capacitor I spelled it right that starts the compressor It’s like 20$.

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Where is it situated in fridge

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what does 5y on freezer temp. Stand for? And what does EF on refrigerator temp. Stand for? And whats the right temporary both

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Having the same issue, changed my condenser fan motor. Evaporator fan is working properly as well as the defrost setting is working and the Compressor works as well. Could a bad thermistor be causing neither side to get cool

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