Redragon Impact M908 Cursor Lagging and Freezing

Sometimes, dirt or debris on either the mouse or the mouse pad may cause the mouse sensor to have tracking issues.

• Clean your mouse: Dirt and debris can affect its sensors, causing lag. In the case that your mouse is dirty, using a soft-bristle brush or pressureized air, carefully remove the debris on and around your mouse sensor and feet.
• Clean your mousepad: As with your mouse, your mousepad is the surface your mouse sensor relies on to track. Having a dirty mousepad could cause tracking issues, causing mouse lag. If your mousepad is made of a harder material, you can use a soft-bristle brush to gently brush the debris and dirt off your mousepad or use warm water and a microfiber cloth to rinse off the surface of your mousepad. If your mousepad is made out of a softer material, such as cloth, handwashing your mousepad with warm water may work better, but ultimately, refer to the care instructions that may have come with your mousepad.
• Check your mousepad's Teflon feet pads: Worn feet pads may cause mouse movement to be restricted and for debris to build up due to the degraded feet pads. If your mouse's feet pads are worn out and degrading, see our guide here.

Another contributing factor could be if your system has too many unnecessary services active in your system that are taking up too much memory or processing power. These can slow your system, which may make your cursor lag or freeze at times.

• Check for high usage: First, you want to confirm if memory and power usage is an issue. Open the task manager and check the "Memory" and "CPU" columns. If either of them is extremely high or oscillating between high usage, they may be the issues.
• Disable high-load services: Now that we have confirmed that either memory or CPU usage is an issue, you will want to disable any extra background services you aren't actively using. By clicking the column headers for "Memory" and "CPU," you can filter by high to low usage. After this, review the active programs and disable any extras that you may not need or are not actively using. For example, if Discord is running in the background from startup, consider closing it. Along with this, if you notice any programs that you don't always need, consider going into their settings and turning off "launch on startup." This will save you from needing to close them every time you open your computer in the future.

If you have a Windows system, certain system settings, like Enhanced Pointer Precision or Fast Startup, can cause issues with the mouse and cursor feel.

• Disable enhanced pointer precision: Enhanced pointer precision, also known as mouse acceleration, can cause your cursor to move farther the faster you move it. This can make it seem like the mouse is lagging or moving out of your control. To disable this setting, go to Settings, Bluetooth & devices, Mouse, Additional mouse settings, Pointer Options, then uncheck Enhance pointer precision and click Apply.
• Disable fast startup: Fast startup causes certain features to not cleanly shut down, resulting in a faster startup. However, this can cause some drivers or mouse components to restart in a weird state, which can cause, among other issues, mouse lag or freezing. To disable this setting go to control pannel, select "choose what the power buttons do," click "change settings that are currently unavailable," and uncheck "turn on fast startup".
• Disable USB selective suspend: USB selective suspend is a setting that disables/pauses inactive USB ports when Windows thinks they are idle. This can cause issues with the mouse as it does use a wired USB cable, as the hub may not re-enable properly or may repeatedly get paused and re-enabled, causing freezing or lagging. To disable this setting go to the control panel, then power options click on"change plan settings", then click "change advanced power settings". After chose to suspend USB selective setting and set it to disabled for both "on battery" and "plugged in" modes.

Since this is a wired mouse, everything relies on the USB cable being properly connected to the computer or laptop. If your mouse has recently fallen off your desk, been dragged suddenly, or for any other similar reason, the USB cable may simply be loose. A loose cable may cause the connection to cut in and out, which may mimic freezing or lagging.

• Check your USB cable: Simply check that your USB cable has a secure and firm connection to your device's USB port. Try unplugging and plugging the cable and see if it is falling out or stays plugged in. If there is an issue with the cable falling out by itself, see our repair guide here.

If none of these fixes work, your mouse itself may be the issue. Certain components of the mouse may be failing, causing the lagging and freezing.

• Check if your mouse is the issue: To see if this is a mouse issue or a software issue, try to replicate this behavior on a different device or system. If your mouse doesn't work on those devices either, it is likely that the mouse itself is an issue, and certain components may be failing.
• Disassemble and repair the broken component: Using our repair guides, disassemble the mouse, and identify and replace the broken part. See our guides on:
  • TEFLON Feet Pads
  • MMO Programmable Side Buttons
  • 1.8M Braided-Fiber Cable
  • Optical Pixart PMW3327 Sensor
  • Scroll Wheel