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Lenovo Yoga Tab 3 10 Troubleshooting
This is the troubleshooting page for the Lenovo Yoga Tab 3.
Screen Will Not Power On
The device screen will not function or display an image.
Device is not Charged
The screen requires power to operate. Charge the device using the included micro-USB and AC power adapter and try restarting the device.
Screen is Faulty
Plug in the device to ensure that it is not a battery and/or power issue. If the screen is still not powering on, use a hard reset by holding the power button until the tablet vibrates.
Battery Will Not Charge
The battery remains dead even after plugging in to a charger.
Cable or adapter is not working
Though the Lenovo Yoga Tab 3 comes with its own micro-USB AC power adapter and micro-USB cable, try a USB charger rated at 2.0A and a different cable (if you have one) to see if the problem is with the charger or cable.
Battery is Faulty
If after troubleshooting the battery still fails to charge, this is a sign of a faulty battery and it will need to be replaced.
Camera Not Working
Device camera will not take pictures or function properly.
Camera does not take pictures
Check to ensure that your device is in the correct mode via the camera interface.
Full Memory Card
If the memory card is full, you will need to either purchase a new memory card or delete some existing data to make room for new photos and video data.
Camera is not displaying image or video
Backup your device and perform a hard reset by holding the power button down until the device vibrates. If the camera is still not working it will need to be replaced.
Wifi Not Working
Device will not connect properly to a Wifi access point.
Wifi is Disabled
Check device settings to ensure that Wifi is enabled and not in airplane mode.
No Wifi Network is Found
Check with your router to ensure that your Wifi network is enabled and if possible, ensure that other wifi-enabled devices have access. Try resetting your router and Lenovo Yoga Tab 3 and reconnect.
Wifi Module is Faulty
If the device fails to detect any wifi signal, backup your data and perform a hard reset by holding the power button down until the device vibrates. If the problem persists, replace the wifi module.
No Sound From Speakers
Device speakers will not produce sound or function properly.
Device Volume is Muted or Low
Check the device volume to ensure that audio is being played at a sufficient volume and that it is not muted.
Audio Jack is Occupied
If the 3.5mm jack is in use, audio from speakers will be disabled by default. Remove any cables connected to the 3.5mm jack."
Speakers are Faulty
If any of the speakers are not working, backup your device and perform a hard reset. If the problem persists, replace the speakers.