编辑 Xbox Series X Turns Off By Itself

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Your Xbox Series X console turns off unexpectedly. Maybe it happens shortly after powering on the console, when you're launching or playing a game, or when you left the Xbox sleeping. Either way, this page will guide you and help you learn about what is wrong with your Xbox Series X and how to mend the problem.

附加信息

Follow the steps below if your Xbox Series X shuts off unexpectedly while in use. If your Xbox turns on but your TV or monitor displays no signal check out the [[Xbox Series X Black Screen|Xbox Series X Black Screen|new_window=true]] wiki instead.

[comment]solutions[/comment]

== Settings Cause the Xbox to Turn Off While it is Sleeping ==

If your Xbox turns off after a period of inactivity and you don't want it to, adjust the settings so it does not automatically turn off.

# Press the ''Xbox'' button on the controller to open the guide.
# Select the Settings option (cog icon).
# Select ***Power & startup***'','' then ***Turn off after***''.''
# Select your preferred period of inactivity before the console automatically powers down.

== The Xbox is Not Getting Power ==

# Plug the power supply cord into a different wall outlet, and check that the cord is properly plugged into the outlet and the console.
# ***Note:*** Inspect the power cord for any damage. If the cord is not damaged and your console is getting power, move to the next steps.

== The Console is Overheating Due to Poor Ventilation ==

Ensure your console has proper ventilation.

# Turn off the console.
# Wait at least an hour.
# Move the console to a well-ventilated location where there are no objects on, under, or right next to the console. Ensure that all of the vents are clear and have good airflow.
# Restart the console.
# If you still have ventilation trouble, make sure the [guide|146486|vents are clean]. In some cases, you may need to clean or [guide|141741|replace the fan].

== Malfunctioning Power Supply ==

Check the [product|IF461-011-2|power supply|new_window=true].

# If the light is solid white or orange, then the power supply is working properly.
# If there is no light, unplug the supply and let it cool for 20 minutes, then try plugging it back in.
# If it still does not light up, you may need to [guide|141747|replace the power supply].

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