This works with any ipad, iphone, ipod.IOS.Have a computer with itunes on it and plug the usb end into the computer. Shut the device off by holding the sleep/wake button until prompted to shut off. Wait 30 seconds because it is still on. Hold the home button then plug the other cable end to your device in, keep holding the home button. On your computer it will tell you that this device is in recovery mode or it will give you 2 options: restore or update. Click restore. It will tell you to "update and restore". Click to do so. There will be a bar loading on the top of itunes. Then follow the onscreen direction.