(cont.) make sure that the Show compatible hardware is checked. Under Model select Xbox Controller and it will update. If you get an error message of a Digitally Signed error of some kind… go here: https://www.howtogeek.com/167723/how-to-... and what worked for me is Option One: Enable Test Signing Mode. Make sure that you follow Option One''' to turn off the test sign in or otherwise you lose the ability for Microsoft to scan drivers for a digital signature. (keeps malware out of your system for the most part) Then restart your system and the Windows Test Mode water mark should go away. Will post back when I get the fix too.
My problem is more embarrassing (rolling eyes) I found out by calling Microsoft Support and through some troubleshooting that I had an Xbox One Wireless Adapter for Windows 10. It is not compatible with Windows 8.1 . You have to buy a separate Xbox Wireless Adapter (older version I am assuming) that is compatible with Win 7/8.1 and up. Which I promptly placed an order on Amazon…lol. You do though have to go here: https://www.howtogeek.com/167723/how-to-... in order to do this step when you run Device Manager > Xbox Peripherals (legacy) > Xbox Controller > right click to > Update Driver Software > Browse my computer for driver software > Let me pick from a list of device drivers on my computer > under Common hardware types choose the Xbox Controller or it will pop up a box to Update Driver Software-Xbox Controller''' (which I did for now until I get the right wireless adapter that is compatible (lol) (more)
I know this post is old… but I found it to be of the only help so far…
I got hung up on Step 4. Can you please explain in detail how to “Locate the folder where the driver is downloaded, and select Copy address as text. Paste this location into the box under Search for drivers in this location: “ ? I have literally tried everything and couldn’t get to that point. I am still getting Windows was unable to install your XBOX ACC Windows could not find driver software for your device. If you know the manufacturer…blah blah blah etc etc.