Dorothy/dbrick this sounds pretty “logical to me” - Did you lay down the phone on the hot washcloth backside down - or did you wrap
it around the phone? The idea is to expand the metal case while the glass of the screen does not follow the expansion. Not sure …
Sam, congrats to these instructions ! You could not have done any better. Feels like magic - its so easy. And its really fun to repair things
following your excellent steps!! Thank you very much !