回答“My wristband is coming apart at the seam. Will Fitbit replace it?”Everyone seems to be having bad luck with customer service. I have had the opposite. My first charge only lasted 6 months and they sent me a brand new one. My second lasted about 4 months and they sent me a new Alta. My wife also got her broken charge replaced with a new Alta. Same goes for my in-laws. We have all had our charges replaced with Alta's, no questions asked. I have been very happy with their customer service, I call with a problem and have a new Fitbit in about a week!