I'm a dork. I replied to your problem in a comment, not a reply. Hope you resolved, if not, check out my "comment"...duh, me.
I can't access the battery/memory card compartment. It won't slide. There's nothing in or on it. This is the 1st time I've ever had a problem with it & now I can't recharge or even get the pix off the card & into my computer. Please, help me!
Can't believe no body answered this yet. Look @ your card, there's little notch where you can see the "lock" icon. Slide it & you'll unlock. If unsure, take it to techno savvies or Staples kinda places & they can show you.