I am having exactly the same issue. I replaced the screen (which came with a frame) without incident. Phone powered up fine, touch worked normally, all apps and connectivity normal. After the screen goes black and I power it back on, the touch won't work. After it goes black again, the phone shuts down completely, I have to turn it on by unplugging the power cord and then holding the power and volume up buttons. Apps must initialize again, takes a few minutes. I suspect that there may be something defective with these screens? I got the following part: 2-O-1932-TK1887 Motorola Moto X 2 Screen Assembly with Frame - White (Add Toolkit) from Strive Mobile. Anyone else?