Dropped my Blackberry Z10 and cracked the screen and was unable to get contacts.

我的问题

I switched to another phone so they were unable to transfer my contacts. With the screen cracked I was unable to access to pull them manually.

我的修理方法

After receiving the tools we got on and walked through the process of replacing on line and it worked great.

我的建议

I wish I had done this first before buying another phone. I would have kept it.