The customers kindle was not charging
The repair was fairly easy. Using the iFixit toolkit I purchased a while back, it was a breeze.
Be careful with all small components.
Giving a 3 year old a Kindle HDX has worked out well. Until he learned how to climb up and get it off the charger, which he does by just pulling it until he can play with it. The USB charging port wasn't very happy about this and promptly stopped working.
The Kindle HDX is a bear to get apart - much . . .
I couldn't get it to charge. Did a website search and found it was a typical problem. Contacted a major repair center and they said they wouldn't/ could not repair it. After watching the video on iFixit I decided to do myself.
The repair went very well. There was a step left out in the video I watche . . .