iFixit and Lenovo Work Together to Make Laptop Repairability the Standard

We consulted on the repairability of the new ThinkPad T14 Gen 5 laptop.

Big changes need strong allies. That’s why over the past several years, we’ve been working to help manufacturers join the fight for repair. More and more, they see repairability not just as an economic advantage, but also as a way to differentiate their products and build brand loyalty. People like products that last, it turns out.

When it comes to laptops, Lenovo’s ThinkPads have been known for durability for decades, so much so that they have been in use in low Earth orbit, a place without onsite service technicians.

With the help of iFixit, Lenovo is taking the repairability of its ThinkPad T14 model to the next level. 

The ThinkPad T14 Gen 5 prioritizes easy replacement of key components like the battery, SSD, RAM, and the display assembly.

During the development process, our Solutions team—comprised of repairability experts and tech writers—disassembled, documented, and evaluated the internal design of the laptop to provide feedback. Lenovo’s design team engaged with this feedback. They listened to what we had to say about the repairability of their laptop. The result: A ThinkPad that looks deceptively similar to its predecessors from the outside, but features a drastic repairability improvement on the inside.

What does this mean? While the ThinkPad T14 Gen 3 earned a decent 7 out of 10 on our Repairability Scoring Rubric and a shoutout for an impressive keyboard replacement procedure, the Solutions team saw some clear room for improvements, e.g. the soldered-in RAM. 

Based on our feedback, Lenovo made changes to the internals that brought the score of the ThinkPad T14 Gen 5 to an astounding 9 out of 10. From easily replaceable parts, to a design that supports safe and straightforward repairs, Lenovo’s team prioritized repair down the cable connections and fasteners. 

Considering Lenovo is the largest PC vendor worldwide, this is no small feat. With this new laptop, they bring repairability to their best-selling business laptop. And that’s not the only thing they did when it comes to repairability. Just last year, Lenovo Executive Luca Rossi laid out the company’s goal to have 84% of repairs possibly done without having to send the PC to a service center by 2025.

The Lenovo ThinkPad T14 Gen 5 shows that repairable design doesn’t need to be a niche that comes with uncomfortable trade-offs, but can be made possible within the requirements of a modern business laptop. We believe that the future is repairable, and with this laptop, Lenovo makes a commitment to make this future a reality. We’re here for it.

Learn more about our collaboration from our Lenovo Repair Hub. And if you have a Lenovo ThinkPad that’s in need of a repair, make sure to check out our guides and parts selection!