Learn about the services we offer below—and contact us at services [at] ifixit [dot] com for more information or a quote.

iFixit teardowns reveal to the world what technology powers the latest consumer electronics. Unlike a traditional, dry intellectual property dissection, our teardowns actually show the process of breaking apart a device—methodically showing and commenting on every piece of hardware. Astute, consumer-focused technical analysis of the product reveals new components and manufacturing technologies that would otherwise go unreported by the media.

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We provide:

  • Investor-friendly analysis
  • Media exposure
  • Sponsored teardowns
  • Teardown licensing

iFixit has transformed teardowns into a powerful public relations tool for communicating to investors and the global engineering community what really makes the latest electronics tick.

We are the only mass-market channel for showing—not just informing—consumers and investors.

Our step-by-step repair manuals make it easy for people to perform a wide variety of tasks—whether they're end-users, technicians, or recyclers. We write detailed, photographic step-by-step instructions that communicate how to get things done.

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We author:

  • Service manuals
  • Replacement / upgrade guides
  • Technical illustrations
  • Repair / maintenance instructions

Our technical writing team methodically documents the process by taking instructive, high-resolution photos and writing clear, concise text for each step. Quality control engineers work with clients to test documentation with the target audience. We don't consider a project complete until it has been thoroughly vetted and has passed field tests with flying colors.

Reformat your legacy documentation to an open, standardized, and easily-editable format. Converting your documents to open, XML-based standards will allow true data portability, and free your information from Stale Document Syndrome™ by enabling easy editing and continuous improvement.

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We offer:

  • Service manual conversion
  • Documentation digitization and reformatting
  • Legacy data migration to PDF and XML
  • Disassembly documents to meet regulatory requirements

We are passionate about technical documentation.

We are continuously working on new techniques to improve our technical instructions. We've written thousands of repair guides, and this invaluable experience has made us experts at communicating complex tasks simply. What's the best way to explain how to remove a tricky and fragile connector? How can we make sure a hidden screw isn't overlooked? We sweat the details on such problems. We even wrote a custom software platform to enable collaborative creation of technical manuals. Our manuals have millions of users around the world because people understand our passion and love our work.

Happy technicians are productive technicians.

We write service manuals that help get real work done. Every step shows precisely what to do, without ambiguous diagrams or superfluous instructions. Manuals include productivity tips and tricks gleaned from real-world experience. Repair technicians rave about our in-depth, effective hardware documentation.

Brevity is the soul of service.

We communicate in the fewest words possible. Technicians just want to get the job done; we expeditiously facilitate their work.

Easy-to-understand markup and callouts.

We built an image markup tool specifically for technical documentation. Each callout intuitively connects photo and text.

High-resolution, instructive photos.

Every iFixit photo tells a story. We integrate hands and tools into each shot to precisely communicate the action involved. Many traditional service manuals don't use any photos at all, often relying on inaccurate and unintelligible line drawings.

Go beyond print.

The Web frees service manuals from the burden of printed formats, allowing us to take full advantage of high-resolution, modern display technology. It's easier to zoom in on a screw when you have ten million pixels at your disposal—in every photo.

People want to fix things!

Repair connects individuals to devices in a surprisingly intimate way. There's nothing more frustrating than not being able to repair a broken device that has become part of your daily lifestyle.

Environmentally conscious consumers want to buy devices that they can use as long as possible, performing repairs when necessary.

Tinkerers and hackers want to modify products and improve them. People are actively forming ad-hoc online device support communities. Companies that embrace this DIY spirit will see consumers flock to products that are open, flexible, and durable. By joining the community, manufacturers have the opportunity to set a positive tone, provide leadership, and increase long-term demand.

Living documents become more functional over time.

An outdated manual can be worse than no manual at all: incorrect information causes expensive mistakes. For a document to be truly useful for years to come, it has to get better with use. In our manuals, every single step has an edit button that allows field technicians to fix errors and make improvements. Field edits are queued for review—and, once approved, our system automatically updates the document in every format: XHTML, XML, PDF.

Our open XML information architecture means that your information is flexible. Open standards make it easy to adapt documentation for use in any environment. Want to build a custom application to display the content on a mobile device? Go right ahead. Want an immersive, hands-free view? Use our slideshow view. It's your data—make it work for you.

Contact us at services [at] ifixit [dot] com for more information or a quote.


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