After you have taken off the plate, check to make sure that there is no broken glass. If there is broken glass handle it with gloves. Broken glass, if handled improperly, can cause physical injury.
The paper tore and is now not visible. How do I remove the printer's components to access the paper deep in the machine? Is there a method to factory reset the machine? Can I somehow make the rollers rotate to attempt to pushing the paper out?