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简介

当你忘记了手机开机密码、PIN码、解锁图案,如何用索尼电脑端手机助手刷机

索尼电脑端手机助手会在你的手机上安装最新的固件并还原出厂设置。

如果你的设备启动有异常的话你也同样可以用这个方法修复你的手机。

!!!(重要)这项操作会抹掉你手机上的所有个人资料!!!

如果你的设备处于联网状态并登陆了谷歌账号,请参阅此手册:

如何使用 Android 设备管理器远程重置 Android 设备


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视频网址:

视频概述

  1. 搜索并下载索尼电脑端手机助手(Sony PC Companion) 下载地址http://www.sonymobile.com/gb/tools/pc-co... 下载地址http://www.sonymobile.com/gb/tools/pc-co...
  2. 将Sony PC Companion安装在你的电脑上 将Sony PC Companion安装在你的电脑上
    • 将Sony PC Companion安装在你的电脑上

  3. 记得把你的笔记本电脑插上电源,因为升级固件需要一些时间,以免电脑没电自动关机 选择repair my phone / tablet(修复我的手机/平板电脑)选项。这样你就能彻底抹掉你的手机里的所有数据并清除开机密码,PIN码等。如果你的手机的操作系统运行有异常,这同样能给你的手机刷机。 最后警告:这项操作会抹掉你的所有个人资料
    • 记得把你的笔记本电脑插上电源,因为升级固件需要一些时间,以免电脑没电自动关机

    • 选择repair my phone / tablet(修复我的手机/平板电脑)选项。这样你就能彻底抹掉你的手机里的所有数据并清除开机密码,PIN码等。如果你的手机的操作系统运行有异常,这同样能给你的手机刷机。

    • 最后警告:这项操作会抹掉你的所有个人资料

    It will not let me does this because I haven’t got the password for my phone so when I go onto the pc companion it says that because my phone is locked I can’t do it I just need to be able to unlock my Xperia M2 help!!

    Taya louise - 回复

  4. 这时软件会下载一些文件用于准备软件更新 你的手机或平板必须有80%以上的电量进行更新,以免刷机时没电变砖。
    • 这时软件会下载一些文件用于准备软件更新

    • 你的手机或平板必须有80%以上的电量进行更新,以免刷机时没电变砖。

  5. 选择你手机的型号 千万不能弄错了手机型号 千万不能弄错了手机型号
    • 选择你手机的型号

    • 千万不能弄错了手机型号

  6. 把USB连接线连接妥当 关闭手机 保持USB线连接,按住音量下键不放。
    • 把USB连接线连接妥当

    • 关闭手机

    • 保持USB线连接,按住音量下键不放。

    • 连接成功以后,PC Companion会下载必要的固件并上传到你的手机里。

  7. 你的电脑必须识别的手机为SOMC闪存设备 如果你的电脑驱动有问题(无法识别你的手机),请在网上搜索"S1Boot Fastboot",并下载驱动。网址在下面: http://fs1.d-h.st/download/00043/O5K/usb...
    • 你的电脑必须识别的手机为SOMC闪存设备

    • 如果你的电脑驱动有问题(无法识别你的手机),请在网上搜索"S1Boot Fastboot",并下载驱动。网址在下面:

    • http://fs1.d-h.st/download/00043/O5K/usb...

  8. 当你的电脑手机助手完成更新以后,断开手机与电脑的连接并开机 现在你的手机已经还原出厂设置了,将个人资料和密码都抹掉了。 你刷机成功了吗
    • 当你的电脑手机助手完成更新以后,断开手机与电脑的连接并开机

    • 现在你的手机已经还原出厂设置了,将个人资料和密码都抹掉了。

    • 你刷机成功了吗

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    • 请订阅我的频道

    After repair software does not success and may the device contains modified software that cannot be repaired error code Ue getphoneinforooteddevice UE-2003

    rabindrashrestha98 - 回复

结论

如果你要重新组装你的设备,将以上步骤倒着来。

111等其他人完成本指南。

特别感谢这些译者︰

en zh

91%

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ZFix

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thanks so much. btw if it says you should unlock first, just press emergency calls and it accepts it

Godstime Osarobo - 回复

my xperia ( LT22i ) is not listed

abdul azeem - 回复

there is an error every time i try to use pc companion

error code: uegetphoneinfofailure

leo leo - 回复

there are an error

I can't download the upgrade on my phone

arnold - 回复

can any one help me ??????????

arnold - 回复

handset is stuck in a boot up mode / optimising of application - screen and power on/off have no effect - keeps repeating this process and getting hotter?

since the new android marshmellow tried to download - ???

PC Companion does not acknowledge the connection to the handset - requests to wait until restart complete and/or PCC detects handset - neither happen as stuck in loop - cables are all ok

HELP

Xperia Z

Kevin - 回复

I can't get the three options that come after clicking on the "Support Zone " option, I need help!!!!

thom4jesus - 回复

If you use Windows 10 you need to disable the driver signature enforcement to install the android usb drivers from the Sony homepage. For that you need to do an restart with special setup of Windows 10.

Claes - 回复

Sony Xperia Z C0682 is not in the model list. What should I do?

Warren Razon - 回复

how long does it takes (hrs) on software repair?? any guys.. ^^', tnx alot

karr pasaporte - 回复

I can't download the PC Companion!!!!!!!!!!!!!!!!

honeylight18 - 回复

I'm having issues with my battery suddenly dropping to 0 while using the phone even when not using the phone it dies after about 3hrs. Can I do a factory reset or could my battery die during the process?

I Also did a battery health test and it said the battery is good

Clive Donk - 回复

What to do if the program says you have to unlock the phone, but you dont remember the passcode...?

Thomas Bakke - 回复

same man, what you do?

totouron24 -

How to recover my sony xperia d2005 after installing software update disconnected? I can open my phone but only dead android can see.

rafael jr matulac Jaen - 回复

mon téléphone portable Sony refuse de s'allume je ne sais pas si il est programme ou pas . je ve que vous m'aider. model D2005.

jean - 回复

Hi.

My Xperia e3 dual device is under continue boot loop. Can it be rectified by master format.. Also is there any possibility for data recovery if I don't have a back up done

vipul - 回复

I'm having issues with my battery suddenly dropping to 0 while using the phone even when not using the phone it dies after about 1hrs. Can I do a factory reset or could my battery die during the process?

I Also did a battery health test and it said the battery is good

Sujith Nettur - 回复

I'm having issues with my Xperia z1 battery suddenly dropping to 0 while using the phone even when not using the phone it dies after about 1hrs. Can I do a factory reset or could my battery die during the process?

I Also did a battery health test and it said the battery is good

Sujith Nettur - 回复

The current version of Xperia Companion (v. 1.5.3.0) had 2 errors on my PC (W7 64 SP1):

1) Setup with .DLL problem: I fixed the problem by installing an update for Windows - Windows KB 2533623 (Windows6.1-KB2533623-x64.msu) -, easily found on the Microsot website. After the update, the Companion was installed normally;

2) Several failures when trying to upgrade or repair my smartphone, such as "unexpected error", "login failure", "download failure", etc .: I corrected the problem by uninstalling the "Sony Mobile Update Engine", by Control panel. This software is installed automatically by the Xperia Companion setup. After uninstalling this software, Xperia Companion will no longer display any errors (and will install the Sony Mobile Update Engine again during the operation of your device, this time not causing the error!).

At least for me everything worked this way and, since I did not see this unusual solution on another site, I decided to post it, in case it would be useful to someone else.

Good luck!

donizildodasilva - 回复

please whats the file to format my xperia its too slow and keep reloading over and over again

ayola robinson - 回复

dear sir/ madam,

on my system, the Sony pc companion is not installing please help me.

Arwinder Singh Mann - 回复

hi how are u sir my phone xperia vl is not open password and no reset how can i solve it plz tell me soultion

syed adnan - 回复

Amazing this is so help full thank you so much SP flash

decorationideas3 - 回复

??? if i have Malware on my phone can using this program infect my lap top

Tanya Kintz - 回复

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