Background and identification
Samsung ATIV Book 9 Plus NP930X5J-S01US is the 4th generation from the Samsung ATIV laptop computer product line. This model was released by Samsung in June 2014. It is ultra thin and its enclosed material is made of aluminum, so it is light and easily portable. It is designed for optimal productivity.
You can identify your laptop's model number by turning the laptop over, with the bottom-panel facing upward. Toward the bottom of the panel, you will find a small white bar code sticker. On the sticker and above the bar code, you will find the laptops name and model number listed as: "SAMSUNG ATIV Book 9 Plus NP930X5J-S01US"
To learn how to troubleshoot common issues with this device go to: SAMSUNG ATIV Book 9 Plus NP930X5J-S01US Troubleshooting.