编辑 HP Elitebook x360 1030 G2

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The HP Elitebook x360 1030 G2 is a 2-in-1 device serving both as a laptop and tablet. This page contains repair guides, maintenance and service information, and a troubleshooting manual related to the HP Elitebook x360 1030 G2. Battery model number: 1GY30PA

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== ***Background*** ==

The HP Elitebook x360 1030 G2 is a 2-in-1 laptop sold to customers worldwide. As a 2-in-1 laptop, it functions as a traditional laptop with a keyboard and screen but can be converted into a tablet-style device. In general, 2-in-1 laptops combine the utility of laptops with the ease of use of tablets. The first 2-in-1 laptops began to appear in the late 1990s, but commercial models only became available in the 2000s.

The HP Elitebook x360 1030 G2 has an integrated keyboard, touchscreen, and mousepad. The HP Elitebook x360 1030 G2 is primarily made for business use, which is reflected by the device being lightweight for easy portability, having many ports of different types for integration with other devices, and being easy to work with for IT personnel.

Pricing for the HP Elitebook x360 1030 G2 begins at $1250.00 for the base model, and optional upgrades can increase the price to $1900.00. HP has not published any widespread recalls or product failures for the HP Elitebook x360 1030 G2.

While product review articles and customer discussion forums are overwhelmingly positive when discussing the device, some refer to issues surrounding the device. For instance, people note that the device's music and audiovisual audio are not high quality. Additionally, users express concerns about the sound level of the internal fan. Users also express concern with the device's ability to cold boot (i.e., turning on a computer when the battery is dead).

The HP company released the HP EliteBook 1030 G1 laptop before the HP EliteBook x360 1030 G2 device. Unlike the newer model, the HP EliteBook 1030 G1 lacked the attractive 2-in-1 feature. Thus, with the release of the HP EliteBook x360 1030 G2, HP introduced customers to a flexible device with display features not previously available to them.

However, the HP company quickly released the HP EliteBook x360 1030 G3 model after the HP EliteBook x360 1030 G2. While this device still maintained the 2-in-1 features of the previous generation, it changed the portion of the USB Type-C ports present. For instance, on the HP EliteBook x360 1030 G2 device, two USB Gen 1 ports and one USB Type-C port were present, while on the HP EliteBook x360 1030 G3 device, one USB Gen 1 port and two USB Type-C ports were included.

***Sources***:

[link|https://www.cnet.com/reviews/hp-elitebook-x360-2017-review/|HP EliteBook x360 review|new_window=true]

[link|https://www.statista.com/statistics/298931/pc-shipments-worldwide-hewlett-packard/|HP Shipment Locations|new_window=true]

[link|https://www.hp.com/us-en/shop/tech-takes/hp-elitebook-x360-1030-g2-laptop-complete-review|HP EliteBook x360 1030 G2 Laptop: A Complete Review|new_window=true]

[link|https://support.hp.com/us-en/document/c05355646|HP EliteBook x360 1030 G2 PC Product Specifications|new_window=true]

[link|https://web.archive.org/web/20150304193608/http://www8.hp.com/us/en/ads/detachables-convertibles/detachables.html|About 2-in-1 Laptops|new_window=true]

[link|https://www.cnet.com/reviews/hp-elitebook-x360-2017-review/|CNET Laptop Review|new_window=true]

[link|https://h30434.www3.hp.com/t5/Business-Notebooks/Multitude-of-issues-with-Elitebook-x360-1030-G2-and/td-p/6581181|HP Discussion Forum|new_window=true]

[link|https://support.hp.com/us-en/document/c05105778|HP Elitebook 1030 G1 Specifications|new_window=true]

[link|https://support.hp.com/us-en/document/c06074000|HP Elitebook x360 1030 G3 Specifications|new_window=true]

== ***Identification*** ==

The HP Elitebook x360 1030 G2 contains a 13.3-inch touchscreen attached to a keyboard with a touchpad and a fingerprint reader. The laptop computer weighs 1.4 kilograms and conforms to the dimensions (W x D x H): 31.7 cm x 21.9 cm x 1.5 cm. The device comes only in silver and has seven ports on both the left and right sides. The serial, product, and warranty model numbers are on a white service label on the bottom of the base, battery, service panel, or the back of the display screen.

The HP Elitebook x360 1030 G2 device can be confused with similar models. The Hewlett-Packard Company (HP) sells five different generations of Elitebook x360 1030 devices (i.e., HP Elitebook x360 1030 G2, HP Elitebook x360 1030 G3, HP Elitebook x360 1030 G4, HP Elitebook x360 1030 G7, HP Elitebook x360 1030 G8). The best way to tell this device apart from these other models is by the ports on the laptop's right and left sides. The HP Elitebook x360 1030 G2 is the only model with two USB 3.1 Gen 1 ports (one on the right side and one on the left side) and one USB 3.1 Type-C port (on the right side).

Because there are five different generations on the Hewlett-Packard Company (HP) Elitebook x360 1030 line that all maintain the same external design features, looking at the service label and ports on the sides of the device can help you positively identify this device.

***Sources:***

[link|https://h10032.www1.hp.com/ctg/Manual/c05386794.pdf|HP Elitebook x360 1030 G2 Maintenance and Service Guide|new_window=true]

[link|https://support.hp.com/us-en/document/c06074000|HP Elitebook x360 1030 G3 Specifications|new_window=true]

[link|https://support.hp.com/us-en/document/c06432206|HP Elitebook x360 1030 G4 Specifications|new_window=true]

[link|https://support.hp.com/us-en/document/c06719267|HP Elitebook x360 1030 G7 Specifications|new_window=true]

[link|https://support.hp.com/us-en/document/c06992407|HP Elitebook x360 1030 G8 Specifications|new_window=true]

== ***Technical Specifications*** ==

=== Physical Specifications ===

* ***Weight***: 1.4 kg
* ***Dimensions (W x D x H):*** 31.7 cm x 21.9 cm x 1.5 cm

=== Display Panel ===

* ***13.3-in, ultra high-deƭnition (UHD):*** 
** ***BrightView:*** 3840×2160
** ***Color Gamut:*** 72%
** ***Typical Brightness:*** 340 nits
** ***Ultraslim:*** 2.0-mm
** ***Ultra Wide Aspect Ratio:*** 16:9
* ***13.3-in, full high-deƭnition (FHD)***:
** ***BrightView:*** 1920×1080
** ***Color Gamut:*** 72%
** ***Typical Brightness:*** 300 nits
** ***Ultraslim:*** 2.0-mm
** ***Ultra Wide Aspect Ratio:*** 16:9

=== Temperature ===

* ***Operating:*** 5°C to 35°C
* ***Nonoperating:*** ‑20°C to 60°C

=== Relative Humidity ===

* ***Operating:*** 10% to 90%
* ***Nonoperating:*** 5% to 95%

=== Maximum Altitude ===

* ***Operating:*** ‑15 m to 3,048 m
* ***Nonoperating:*** ‑15 m to 12,192 m

=== Battery ===

* ***3-cell, 57-WHr, 4.94-AHr, Li-ion battery*** (1)
* ***Battery Model Number:*** 1GY30PA

=== Wireless ===

* ***Bluetooth Combination Card:*** 4.2

=== Storage ===

* ***Solid-State Drives:*** M.2 2280

=== Memory ===

* ***Maximum System Memory:*** 16-GB

=== Audio and Video ===

* ***Camera:*** Infrared/RGB 720p
* ***Stereo speakers*** (4)
* ***Dual-array microphones*** (1)

=== Ports ===

* ***Audio-in/audio-out*** (1)
* ***AC Power Button*** (1)
* ***HDMI 1.4*** (1)
* ***SIM slot*** (1)
* ***USB 3.1 port Gen 1*** (2)
* ***USB Type-C connector*** (1)

***Sources:***

[link|https://h10032.www1.hp.com/ctg/Manual/c05386794.pdf|HP Elitebook x360 1030 G2 Maintenance and Service Guide|new_window=true]

[link|https://support.hp.com/us-en/document/c05355646|HP Elitebook x360 1030 G2 Specifications|new_window=true]

== ***Additional Information*** ==

++[link|https://www.hp.com/us-en/shop/tech-takes/hp-elitebook-x360-1030-g2-laptop-complete-review|HP Laptop Review|new_window=true]++: This source illustrates the intended purchasing audience of the Elitebook x360 1030 G2 device and highlights the device's design and hardware features.

++[link|https://www.cnet.com/reviews/hp-elitebook-x360-2017-review/|CNET Laptop Review|new_window=true]++: This source provides a thorough review of the Elitebook x360 1030 G2. It highlights benefits regarding the device’s structure and battery life and downsides of the devices, such as its price and audio quality.

++[link|https://h30434.www3.hp.com/t5/Business-Notebooks/Multitude-of-issues-with-Elitebook-x360-1030-G2-and/td-p/6581181|HP Discussion Forum|new_window=true]++: This source is a user discussion forum on the Hewlett-Packard Company (HP) website that highlights issues faced by users surrounding the volume of the internal fan and the cold boot feature.

++[link|https://support.hp.com/us-en/product/troubleshooting/hp-elitebook-x360-1030-g2-notebook-pc/14169372|HP Troubleshooting Guide|new_window=true]++: This source is on the Hewlett-Packard Company (HP) website and informs users of resources available if they face issues operating or setting up the device.

++[link|https://support.hp.com/us-en/document/c05355646|HP Elitebook x360 1030 G2 Specifications|new_window=true]++: This source highlights the specifications and identification features of the device.

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HP EliteBook X360 1030 G2 Maintenance And Service Guide

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