If you are having trouble with the rice cooker, you can use the Black and Decker 3-Cup Rice Cooker Troubleshooting page to determine what is wrong with it.
Background and Identification
Released 2010, the Black and Decker 3-Cup Rice Cooker with model number RC3303 is a basic rice cooker with a capacity for 3 cups of combined water and rice. Its functionality includes a spring-loaded hotplate to lock the device into the on position while cooking, a button to activate the cooker, and two small lights to indicate whether the cooker is cooking or keeping warm its contents.
The device can be unambiguously identified by a sticker on the brass plate holding its legs. The sticker contains the device's product number on the second line: "Model No. RC3303 Type1."