更多选项

Can't use Netflix app in Internet content

The Internet content of the KDL-40EX653 also includes a Netflix app. Until a few days ago, it worked, now it states that cannot reach netflix.com, even if the TV is connected to Internet (confirmed through TV's connectivity check in system settings) and other devices in the same LAN can access Netflix.

The firmware is up-to-date with the latest version available before the support termination on January 2022 (custom OS, not Android). Is there anything I can try or is maybe the app version too old?

已回答！ 显示答案我也有这个问题

这是一个好问题吗？

是否

得分 0

1条评论

I get how annoying it is when Netflix stops working on your TV. I had something like this happen with my TV too. Even when everything else online worked, Netflix just wouldn't. My TV was also up-to-date, but some apps just don't work after a while because they're old.

由 dkshoup 完成的 2024年2月25日

添加一条评论

发帖于: 2023年5月25日

更多选项

Hello,

I have had a similar problem with mine and came to the conclusion that the internet connection wasn't strong enough. We solved it by having to connect my phone's internet to the TV.

Another way to solve it could be by using wired internet.

Hope this helps :)

这个答案有帮助吗？

是否

得分 1

1条评论:

Connecting it through Ethernet fixed the issue. It's strange, as the TV is near the router and can open other sites/apps using the Wi-Fi, wonder what happened with Netflix...

由 dinoo_fixit 完成的 2023年5月25日

添加一条评论

Sony Bravia 40" LCD TV

Can't use Netflix app in Internet content

1个答案

添加你的答案