Roomba stuck on idle mode

Recently acquired a Roomba. Trying to connect via the app. The clean button has a white light that circles it. I tried to hold the home and target button to connect to trigger the process to connect to the app. Nothing happens. Tried to hold the all three buttons (also just the clean button) for 20 seconds to trigger the factory reset. However the light continues to circle and nothing happens. Suggestions?

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