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第四代iPhone。维修过程直观易懂,但前置玻璃和LCD面板无法分开,只能作为同一零件更换。GSM版本, 8, 16, or 32 GB 容量 / 型号 A1332 / 黑色或白色

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My phone is not able to make or receive calls, why?

Despite being connected to the network, I am unable to make calls or receive calls on my iPhone 4.

When I try to make a call, the phone immediately shows "call failed" even without any ringing.

When others call my number, they report that my phone is 'disconnected.'

I am able to send and receive SMS messages, but no calls. What is wrong? How can I correct this? I am lost without the use of my phone.

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Try dialing *#31#

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I had problem send calls tried the *#31# wow and it worked perfectly

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Thanks a lot !! Dailing *#31# helped . I have been struggling through this problem since 10 months . Thanks a lot

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Thank you it worked! :) Here I thought I ruined my phone after I repaired the audio compiler chip.

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It wouldn't let me call *#31#

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15个答案

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If you have your phone connected to a wireless network in your house, that could be why you can still text, as that will go through the home network first, if connected.

The first thing I would do is connect my phone to my computer, bring up iTunes, back up the phone, and then RESTORE it. I had to do this to mine last night. If that works, great. If not, let us know and we can go from there. Good luck!

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31条评论:

I did what you suggested, but it made no difference. what should I do to get it back in working condition?

Connectivity is important to me

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have you checked with your phone provider that the bills are paid etc? also have you tried taking SIM out and cleaning/reseating? This may be a SIM problem or an antenna problem.

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Please try to take out your SIM card and clean it then restart your iphone. I had the same problem and tried that solution and luckily it worked

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Try dialing *#31#

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This works! Thanks!

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Those having issues with making/receiving phone calls go through these steps if you need help with understanding how to do a reset and if all else fails a DFU mode reset, I can assist. I am Apple Certified and have access to all service guides.

1Verify that your carrier name appears in the status bar, at top left of the display.

2Turn Airplane mode on, wait for the to appear in the status bar, and then turn it off again.

3Reset Network Settings: Tap Settings > General > Reset > Reset Network Settings.

4If your iPhone is in a case, try removing it to ensure that the case isn't interfering with the cell signal strength.

If these dont work, Contact your carrier to find out the following:

-If you are in an area with network coverage.

-If there is a network outage.

-The account is properly configured to your phone.

Try to restore your phone and set it up as new.

If the above does not work try this Apple Support Article on Troubling a No Service Iphone.

http://support.apple.com/kb/ts4429

Let me know if this works.

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12条评论:

Thanks, this worked for me. :-)

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This worked for me first time, thank you.

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Worked for me, thank you

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i have done all of these and fook all is working. i really REALLY need my phone. it is my business line and im desperate !!!!!

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Thanks this not worked for me.

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It is probably because you have not bought it from a local carrier. Otherwise, you can try to keep the power button and the selection button downwards pushed at the same time up until the iPhone turns off and then on again. It will erase all the temporary files.

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26条评论:

It was my wife's iphone4 that wouldn't receive or send a call, and everything is in Thai, which made it difficult to hopeless for me to figure out. I thought we were going to have to ride the public transportation in the back of the bus/pickup truck into Chiang Rai 20 miles away to get it fixed. Followed your instructions here and it began to work right. Thanks a lot for the information.

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This will only work for sprint users,

1. Turn you wifi on and connect

2. Then go to your phone dialing pad and dial ##873283# then hit the dial button

3. You will get a screen that pops up sorry I don’t recall what it said then hit ok, you should get a second screen that pops up and hit ok, if you get a fail then you are not connected to a wifi

4. then try making a call if it doesn’t go through then go to the settings>celluar>turn cellular data off and back on (I had to do this step and it worked for me) then try to make a call

The explanation I got was I had to reconnect my calling connection with a tower, hope this helps

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Whoever you are! Thank you so much!

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thank you idiva0425. i searched everywhere and this was the only advice that helped. I have Virgen Mobile which uses Sprint I believe.

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I have sprint and idiva0425's advice worked for me too. Thank you!

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Hi,all you need to do is toggle Settings>general>phone

See that the Show caller Id to on.

If your phone is jail broken,go Cydia search and install CALLER ID SBSETTINGS ,toggle CALLER ID TO ON.

REBOOT!

It simply worked for me.

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得分 4

2条评论:

I have AT&T and *#31# work for me I have an iphone 6S

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What does that mean I cannot call or revive phone calls. I need you to fix my phone so I can make calls when I'm away from my house ?? and I don't have to go to another store to get a new ?.

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Good day. I also have a problem. Accept and send messages without any problems. I call my friends but I can not call. How is this possible?

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4条评论:

I calls my friend and can't call and or receiving calls

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I don't know what is going on with TMobile service but I'm more than sure TMobile service is not ? for me and I will be looking for another store to handle my business.

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Everyone that is having a problem with the t mobile store should post a complain on the Services for a refund on your account untill the company fixes the problems and t mobile store should give you guys back credit on your account.

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I'm not the only one who is experiencing a communication and a reception with you guys I don't think I can be a part of this sick joke, I feel that I have had enough of t mobile

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None of these solution working for me.try *#31# also not working.carrier selection manual working only for 30 seconds.call forwading and caller id trick also not working.frustrated with apple now!

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my phone had water damage - sent to repair shop and they said it wasn't fixable but a month later everything is working except the ability to make a phone call or receive one. I am getting twitter notices so there is a connection, I'm able to use the camera and transfer the pictures from the phone to my computer, and the touch screen works fine. When I go to make a call and touch the phone number I get nothing. If I type in the number on the number pad it makes the noise with each number but when I click to connect the call, nothing. Help! I love my Iphone 5S and don't want to replace it.

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1条评论:

I have several phones with this store and it's always a negative thing that I have to go through. I'm rebuking T mobile store and it Services. This company needs to hire someone who is experience in programing electronics and commucations , for the 21 centry. What about the young people majored in programing electronics and commucations in all of the fills, why haven't you guys tried to get some new people that are more experience with the subject of this matter.

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Ii have got an I phone 4s I just gone and bought at 10 top up and its not letting me make calls or revise calls I can't ring the top up it goes straight off as I tried to ring and it not doing anything

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Blow compressed air onto the phone and parts of phone that are for sound (input/output). Worked for me!

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In my case the issue was with the sim card and not the phone. So try with a different sim card.

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1条评论:

I am going to try to get a standard sims from my carrier see if that has a better fit in sims tray

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Guys, I barely need your help. I also can't make outgoing calls apparently I can receive calls. Can someone help me please? Iphone5 user here.

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2条评论:

My wifes phone is not calling out or receiving texts calls cannot be placed because there are no calling account which support calls of this type this I s a android

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This is a t-mobile

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I had the same problem, after updating my iPhone 4S to IOS 9.2.1 i could only receive calls when connected to 3G signal.

After looking at all my settings, it turns out that the new update changed my "Do Not Disturb" settings to only receive calls from those in my contacts favorite list.

the way to sort this out is to: Go to Settings - Do Not Disturb - Allow Calls From. Check to make sure its set to Everyone. having done this, my phone know receives calls from everyone, regardless of internet connection.

Help this Helps

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This will only work for sprint users,

1. Turn you wifi on and connect

2. Then go to your phone dialing pad and dial ##873283# then hit the dial button

3. You will get a screen that pops up sorry I don’t recall what it said then hit ok, you should get a second screen that pops up and hit ok, if you get a fail then you are not connected to a wifi

4. then try making a call if it doesn’t go through then go to the settings>celluar>turn cellular data off and back on (I had to do this step and it worked for me) then try to make a call

The explanation I got was I had to reconnect my calling connection with a tower, hope this helps

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得分 1

1条评论:

My cell phone won’t except a call on our kitchen Have to go to bedroom Would a wi-go booster work if we put one in kitchen Been like that since we put on new steel roof

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Very glad to solve my problem.

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My own phone stopped receiving signals after 2 months that I bought it. It says Mobile networks not available, emergency calls only. An Engineer says its board problem,others says its software problem. Whats the way forward. Its Gionee S10 Lite

Ade

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