I have a message "turn the power off and on again"

tsehaye, it is possible that this is caused by a stuck lens. If the lens extends but gets stuck, it will retract. After a few attempts, it will shut down. Here is a generic way of trying to fix it. Great site with good information. Of course make sure that your batteries are new and fully charged. the service manual to repair your camera is available here. Hope this helps, good luck.

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I tried the "here is a" link and the step where he is turning is on and grabbing the smallest part of then lens, and tapping it. I have reported success with this method. I recommend this to everyone

由 Right Hand Man 完成的 2021年1月20日

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i also having the same problem i my w690

stiill tring to fix it — adeesha
I tried the "here is a" link and the step where he is turning is on and grabbing the smallest part of then lens, and tapping it. I have reported success with this method. I recommend this to everyone — Right Hand Man