Screen replacement - screen goes black when button is pushed

I cracked my Fitbit Sense screen and was able to purchase a replacement from Ali. However, after I installed the screen, the watchface and clock shows up correctly but whenever I pushed the side button, the screen goes black. Therefore, I can't tell if touch control is working or even other screens of the menu.

Basically, untouched, the watchface with clock is shown but when the button is pressed, the screen goes black and nothing is shown. In addition, the screen with clock will show up again in a few seconds. Anyone have any advice?