跳转到主内容

苹果2019年度的旗舰手机发布于9月20日,该设备配备5.8英寸OLED显示屏、三颗后置摄像头,电池续航能力大幅度的提升。为iPhone XS的后续机型。

80 个问题 查看全部

Why does my phone kernel panic when playing Apple Music on cellular

Whenever I stream a few songs over 3/4G my phone always reboots. Logs show it is a kernel panic. I have a case open with Apple and they are struggling to find the cause. They ran remote hardware diagnostics and all was fine in the tests.

There is no problem on Wi-Fi. My phone is iPhone 11 Pro and my wife’s is iPhone XS and we both have the problem. We are both on the same mobile network which is called PostMobile in Ireland (MVNO on the Vodafone Ireland network).

The crash occurs in all these scenarios. Playing Apple Music via:

  • CarPlay
  • Bluetooth
  • Speaker on phone.

I did a full reset of my iPhone and yet the issue remains.

I never had this issue on Spotify but now i am on Apple One plan and want to use Apple Music.

Here is an example:

panic-full-2022-03-24-130722.000.ips

https://www.icloud.com/iclouddrive/03998...

———

{"bug_type":"210","timestamp":"2022-03-24 13:07:22.00 +0000","os_version":"iPhone OS 15.4 (19E241)","incident_id":"478FDDCB-CE19-42F8-B8EF-7EF5EF3DEB35"}

{

"build" : "iPhone OS 15.4 (19E241)",

"product" : "iPhone12,3",

"socId" : "0x00008030",

"kernel" : "Darwin Kernel Version 21.4.0: Mon Feb 21 21:27:53 PST 2022; root:xnu-8020.102.3~1\/RELEASE_ARM64_T8030",

"incident" : "478FDDCB-CE19-42F8-B8EF-7EF5EF3DEB35",

"crashReporterKey" : "ff646de807927c191f2c990a375cad2ad481ecd9",

"date" : "2022-03-24 13:07:22.80 +0000",

"panicString" : "panic(cpu 3 caller 0xfffffff021a1c7c8): assertion failed: dlen == 0 || m, file: \/Library\/Caches\/com.apple.xbs\/Sources\/xnu\/bsd\/netinet\/mptcp_subr.c, line: 2402\nDebugger message: panic\nMemory ID: 0x1\nOS release type: User\nOS version: 19E241\nKernel version: Darwin Kernel Version 21.4.0: Mon Feb 21 21:27:53 PST 2022; root:xnu-8020.102.3~1\/RELEASE_ARM64_T8030\nKernel UUID: DAF273BD-9AC7-390D-A887-9C90C770AFB9\niBoot version: iBoot-7459.102.5\nsecure boot?: YES\nPaniclog version: 13\nKernel slide: 0x0000000019758000\nKernel text base: 0xfffffff02075c000\nmach_absolute_time: 0x2aefab47507\nEpoch Time: sec usec\n Boot : 0x623a2c87 0x00053aee\n Sleep : 0x623c582b 0x000c3400\n Wake : 0x623c583b 0x00034e22\n Calendar: 0x623c6ce2 0x000006c8\n\nZone info:\n Foreign : 0xfffffff120e90000 - 0xfffffff120ea0000\n Native : 0xffffffe0005b0000 - 0xffffffe6005b0000\n Readonly: 0xffffffe0e6c14000 - 0xffffffe1338e0000\n Metadata: 0xffffffeb03060000 - 0xffffffeb074e4000\n Bitmaps : 0xffffffeb04860000 - 0xffffffeb05ddc000\n\nCORE 0 recently retired instr at 0xfffffff0214040a0\nCORE 1 recently retired instr at 0xfffffff0214040a0\nCORE 2 recently retired instr at 0xfffffff0214040a0\nCORE 3 recently retired instr at 0xfffffff021402c10\nCORE 4 recently retired instr at 0xfffffff0214040a4\nCORE 5 recently retired instr at 0xfffffff0214040a4\nCORE 0: PC=0xfffffff02132cea8, LR=0xfffffff02137cf78, FP=0xffffffec41ec3bb0\nCORE 1: PC=0x00000001b2b42ad0, LR=0x0000000199b589d0, FP=0x000000016bf82990\nCORE 2: PC=0x00000001b3420084, LR=0x000000017174e1d0, FP=0x000000017174e0b0\nCORE 3 is the one that panicked. Check the full backtrace for details.\nCORE 4: PC=0xfffffff0212f0730, LR=0xfffffff0212f0730, FP=0xffffffec41ef3f00\nCORE 5: PC=0xfffffff0212f0730, LR=0xfffffff0212f0730, FP=0xffffffec41a23f00\nCompressor Info: 76% of compressed pages limit (OK) and 31% of segments limit (OK) with 3 swapfiles and OK swap space\nPanicked task 0xffffffe133948668: 0 pages, 372 threads: pid 0: kernel_task\nPanicked thread: 0xffffffe21a600dd0, backtrace: 0xffffffec4181ae40, tid: 895\n\t\t lr: 0xfffffff0212bc770 fp: 0xffffffec4181ae80\n\t\t lr: 0xfffffff0212bc488 fp: 0xffffffec4181aef0\n\t\t lr: 0xfffffff02140ac5c fp: 0xffffffec4181af10\n\t\t lr: 0xfffffff0213fbf4c fp: 0xffffffec4181af80\n\t\t lr: 0xfffffff0213face4 fp: 0xffffffec4181b040\n\t\t lr: 0xfffffff021a09610 fp: 0xffffffec4181b050\n\t\t lr: 0xfffffff0212bc164 fp: 0xffffffec4181b3e0\n\t\t lr: 0xfffffff0212bc164 fp: 0xffffffec4181b440\n\t\t lr: 0xfffffff02333c1fc fp: 0xffffffec4181b460\n\t\t lr: 0xfffffff021a1c7c8 fp: 0xffffffec4181b490\n\t\t lr: 0xfffffff0216589fc fp: 0xffffffec4181b5a0\n\t\t lr: 0xfffffff0217c4030 fp: 0xffffffec4181b650\n\t\t lr: 0xfffffff021659648 fp: 0xffffffec4181b6e0\n\t\t lr: 0xfffffff02161a06c fp: 0xffffffec4181ba90\n\t\t lr: 0xfffffff021602460 fp: 0xffffffec4181bb00\n\t\t lr: 0xfffffff021603830 fp: 0xffffffec4181bc40\n\t\t lr: 0xfffffff021530054 fp: 0xffffffec4181bc70\n\t\t lr: 0xfffffff0214f45c0 fp: 0xffffffec4181bca0\n\t\t lr: 0xfffffff0214f40d8 fp: 0xffffffec4181beb0\n\t\t lr: 0xfffffff0214f4a0c fp: 0xffffffec4181bf20\n\t\t lr: 0xfffffff021a10920 fp: 0x0000000000000000\n\n",

"panicFlags" : "0x802",

"otherString" : "\n** Stackshot Succeeded ** Bytes Traced 267601 (Uncompressed 694880) **\n",

回答此问题 我也有这个问题

这是一个好问题吗?

得分 0
添加一条评论

1个答案

I have exactly the same problem with my 13 mini. Have you found a solution?

这个答案有帮助吗?

得分 0
添加一条评论

添加你的答案

Finbarr Brady 将永远感激不已
浏览统计数据:

过去的24小时: 0

过去的7天: 2

过去的30天: 6

总计 224