ADF makes noise instead of taking paper

The ADF on my printer makes noise instead of feeding the paper.

However, if I "shake" the door, it eventually works again....

How can I solve it definitively? What is the problem and what is the solution?

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would be good if the message was in English. but seems the paper sizing guide. the slide option is holding the paper back. and what your doing is allowing the paper to be forced to the free side and flowing.