Why is the earpiece not working on my s20 ultra?
I had a customer come in with an s20 ultra for a screen replacement. LCD & glass were damaged but you could still use the device & make phone calls. I did a pre test & the earpiece was working fine. After doing the repair the earpiece no longer worked. I can make phone calls and the other person can hear me but I can’t hear them. I then put it back in its original housing and the earpiece didn’t work anymore. Any help or tips?