Why can't I save images from the web?

Try a full reboot of your device by holding down the power button, and then selecting ”Restart” from the pop-up menu. When it restarts, make sure that your Wi-Fi and/or cellular data are turned on. Try to access the files and videos from different browsers - Firefox, Edge, Chrome, etc. If these browsers don't work, try uninstalling and then reinstalling them.

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