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Repair and disassembly guides and support for dish washing appliances.

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Kitchenaid-goes through entire wash cycle but doesn't wash.

Kitchenaide dishwasher only about two years old. KDPE334GPS0. Bought it used but like new and It hasn't worked since I installed it. Definitely had a bad water inlet valve and I put a new one on and though that would fix it but it did not. Today I ran an express wash cycle with a camera inside and it fills and drains several times, but the bottom sprayers only moved for a few seconds about ten minutes into the cycle. Then nothing untill about 45 minutes in, then the top sprayer arm only, spins for about ten minutes before my video stopped. It does nothing the rest of the time. This unit has a 3rd rack for cutlery at the top and it appeared to be sending water to just that rack for a minute here and there but nothing else. No error codes of any kind.

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spinning of the spray arms requires water to be pumped into them. Water pumped from the bottom of the washer first passes thru a filter that filters out all the stuff you leave on the plates. The biggest cause of DW failures is a plugged up filter. Clean it out and rinse all the crap off the plates b4 washing to prevent it in the future.

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Spray arms, filter, impeller, and pump have all been cleared of any debris. This is not the problem.

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Hi,

Try running the dishwasher diagnostics and check if the dishwasher passes all the tests.

Here’s the tech sheet for the dishwasher that shows how to do the diagnostic tests. It also shows what the causes may be for any problems that show up.

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I went through this a couple weeks ago and ran it through the diagnostic mode twice with no error codes coming up.

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Really I'm just trying to decide if I should waste more money and time on a new circulation pump or if this is a computer issue instead since the arms do spin very briefly during the wash cycle. That what makes me question if it truly is the pump, I would think neither arm would work at all if the pump was just bad, but I would also expect it to give me a code that says the pump isn't working properly.

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@sarahjordan98

So you could hear the circulation pump operating for the entire ~10:30 minutes during the diagnostic mode then?

If so it may be a faulty impeller in the pump. The pump is only checked to see if there is current flowing through the motor, not if the impeller is working as there is nothing to measure the flow through the pump

If not does the problem occur in all wash cycle options?

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I actually ran it through a quick wash cycle with a camera inside and saw the bottom spray arm spray water and start to spin but only for a few seconds and then the dishwasher did absolutely nothing for 20-30 minutes before the top sprayer arm started spraying and seemed like it was in a rinse mode for 10 minutes before the camera stopped recording.

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Oh I juts saw you sadi during the test mode sorry, I heard a lot of different sounds during the test mode. It sounds like it spraying but it didn't appear that the lower spray arm moved when it was done.

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The most likely culprit (I'm still trying to figure some of this out) is the circulation pump motor. Unfortunately, the "bearings" are made of graphite, the same stuff as pencil lead which wears out and starts to allow the motor shaft to start rattling around and sticking to the wall. This cheap pair of graphite bushings are hard to find in the correct size, which seems by design.

There's a link at the bottom if ya wanna go down the rabbit hole. Otherwise, a replacement circulation pump motor is quite expensive.

REPLACE: Make sure you have the right model number. It might help to look at the actual component and specs so you know the exact details and dimensions. I accidentally bought a slightly different model number pump that still fit and plugged in. The computer could not keep it running for more than a few seconds because it put a strain on the circuit board. Too bad, cuz that pump would have cleaned the dishes in 20min! How could I tell? I could hear the water jets spraying everything. Yes, I said it. Today's dishwasher is quiet because the pump can barely move any water. I'm sure the cheap plastic parts would start breaking with all that water pressure. The bottom spray arms are steel, but the rotating hub assembly is not. The tub is steel, but the sump and the filter are all plastic which breaks down and gets brittle then spreads little particles of plastic everywhere. This business practice of planned obsolescence should be outlawed. Companies should work on how to make something future-proof instead of screwing people over with their janky, over-priced land fill.

Anyways, here's a link if you'd prefer to make your motor last longer instead of replace every 2 years.https://www.youtube.com/watch?v=VO4nIIxP...

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