PC won't boot, takes me straight to BIOS and won't show boot options

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Nathan @natetimetv

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发帖于: 2021年2月20日

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PC won't boot, takes me straight to BIOS and won't show boot options

PC SPECIALIST - Vortex GT Gaming PC - Intel® Core™ i5, GTX 1650, 1 TB HDD & 256 GB SSD

I bought a PC just under two months ago but it froze yesterday and I had to power it down by holding the power button. Now it goes straight to the UEFI BIOS Utility interface. It used to show two options in the boot priority section (I'm guessing the HDD and SSD) but now it won't show anything. The HDD seems to be showing in the Storage information but no sign of the SSD. And if I press Boot Menu (F8) it says "The system cannot find any bootable devices":

I've played around with the boot settings and managed to get it to show the HDD in the boot priority list but when I try to boot it says "reboot and select proper boot device:

Not sure what's going on and I'm not very technical at all. Here are some shots of the boot options in the advanced settings (which I believe are now set to default) in case it helps:

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Tony Waldron @tonywaldron 声誉积分: 49 2 · Answer 1 · 2021-02-20T08:24:22-07:00

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Tony Waldron @tonywaldron

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发帖于: 2021年2月20日

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Sounds like the ‘boot’ hard drive either has a bad/loose cable or may have suffered a power spike and caused some damage to the boot sector on the drive.

1) First check the power and data cables to your HDDs. {but only if it’s not going to break any warranty seals}

2) Try a windows setup disc just to see if your computer can actual boot anything {don’t run any install - just boot}

3) If 1 & 2 fail, take it back to the supplier.

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Thanks for the advice Tony. Just got off of the phone with PC Specialist. They had me take out the SSD and put it back in, but to no avail. They're sending me a replacement SSD as that's what the windows boot data is stored on. Hopefully this will fix the issue and there won't be any damage to the HDD. I remember having moved some stuff over to the SSD though so it sounds like I'm going to lose those files :/

由 Nathan 完成的 2021年2月20日

Just wandering did the SSD replacement fix the computer or were there other issues?

由 Tony Waldron 完成的 2021年3月21日

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台式电脑

PC won't boot, takes me straight to BIOS and won't show boot options

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