Why I am getting every time that error: SU-41350-3

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PlayStation 4 Slim

这是由索尼电脑娱乐（现已重组为索尼互动娱乐）生产的游戏主机。PlayStation 4 Slim（CUH-2000系列）是比初版PS4更薄的替代型号，于2016年9月7日正式对外公布。

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Giorgi Mamardashvili @giorgimama35227

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发帖于: 2021年1月26日

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Why I am getting every time that error: SU-41350-3

Hello, previously it had the other error code (SU-42118-6) when I bought it from seller, when I get the item and plugged in it throwing that message: Can not find the update file (SU-41350-3). I tried different usb drives 8 and 16gb size. downloaded reinstallation file and tried to reinstall, but after pressing ok (x button) it shows that error. is there any good solution? HDD has 100% health

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I replaced HDD , both hdd has 100% of health. but still getting the same error

由 Giorgi Mamardashvili 完成的 2021年1月26日

I Think Tronicsfix should be good at this point. He would have experience

由 Giorgi Mamardashvili 完成的 2021年1月26日

Create a usb with exfat or fat32 partition. Create a folder structure PS4\UPDATE and place your PSUPDATE.pup inside it. Then Ps4 will recognize it.

由 jin T 完成的 2021年2月14日

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koppie007 @dan0

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Hi!

How is the USB formatted? Should be FAT32.

Also make sure you use the “Reinstallation file” and not the “update file”.

You should need this one: http://dus01.ps4.update.playstation.net/...

Guide: https://www.playstation.com/en-us/suppor...

Note: If nothing is working, just swap it with a known working hard drive. If that also fails, my guess is that something went wrong in the firmware…

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I did the same way several times, reinstallation file written on the fat 32 formatted usb drive. correct folder name. I replaced hdd with another one, but same problem . maybe the previous error code is in action?

由 Giorgi Mamardashvili 完成的 2021年1月26日

If that is the case, please read the following article: https://windowsreport.com/ps4-errors-su-....

They are telling "This error comes from a broken ribbon connector between your motherboard and BD-ROM". Perhaps replacing the ribbon cable can work, or the drive needs to be replaced. Worst case: Something is wrong with the drive's PCB or motherboard related.

由 koppie007 完成的 2021年1月26日

I have working one and will try . thanks

由 Giorgi Mamardashvili 完成的 2021年1月26日

No good news. I replaced the BR drive. also checked all ribbon cables connection between two side, they all beeped with multitester

由 Giorgi Mamardashvili 完成的 2021年1月26日

Perhaps it is firmware or motherboard related.. Motherboard looks good too?

由 koppie007 完成的 2021年1月27日

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I replaced HDD , both hdd has 100% of health. but still getting the same error — Giorgi Mamardashvili
I Think Tronicsfix should be good at this point. He would have experience — Giorgi Mamardashvili
Create a usb with exfat or fat32 partition. Create a folder structure PS4\UPDATE and place your PSUPDATE.pup inside it. Then Ps4 will recognize it. — jin T
I did the same way several times, reinstallation file written on the fat 32 formatted usb drive. correct folder name. I replaced hdd with another one, but same problem . maybe the previous error code is in action? — Giorgi Mamardashvili
If that is the case, please read the following article: https://windowsreport.com/ps4-errors-su-....

They are telling "This error comes from a broken ribbon connector between your motherboard and BD-ROM". Perhaps replacing the ribbon cable can work, or the drive needs to be replaced. Worst case: Something is wrong with the drive's PCB or motherboard related. — koppie007
No good news. I replaced the BR drive. also checked all ribbon cables connection between two side, they all beeped with multitester — Giorgi Mamardashvili
Perhaps it is firmware or motherboard related.. Motherboard looks good too? — koppie007

PlayStation 4 Slim

Why I am getting every time that error: SU-41350-3

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