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I did a Factory reset on my phone, now play store doesn't work

I did a factory reset on my ZTE Blade A7 Prime and now when I go onto the play store to get my apps back I get “connection timed out" it won't load at all.

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Hi @madisonnicole ,

Try updating the Play Store app.

Open the Play Store app and then tap on Settings > Build version and follow the prompts.

Make sure that the phone has an internet connection i.e. mobile phone connection or WiFi connection to the internet

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