跳转到主内容

Repair and service information for Western Digital Elements external storage drives.

12 个问题 查看全部

After "copy" "paste" the hardrive does not working anymore

I just bought a hardrive. I plugged it, copy paste some file. The transfer didn’t finish. It gives an error and now it does not work at all. (see an example)

Block Image

Notice : I’ve already done some scan and try to find the hardrive through the windows built-in options or with another program called “AOMEI Partition Assistant” but it does not appear.

I also used wd elements scan program. It cannot do anything because of there are too much blocks error.

已回答! 显示答案 我也有这个问题

这是一个好问题吗?

得分 1
8条评论

Hi @kevin07

if you had tested with another computer and it is also having the same issues, e.g. read / write issues, try sending back for a exchange / repair

完成的

The seller does not respond when I try to contact him.

完成的

@kevin07 Whered uou buy it from? if its from ebay, give them a call, they can help you

完成的

No that was from aliexpress.

完成的

@kevin07 oh. I’m not entirely sure how that would go down then, as Ive never bought anything from aliexpress

完成的

显示更多的3条评论

添加一条评论

3个答案

已选择的解决方案

I know this is not an immediate solution but for future choices.

These name branded external drives are the worst possible choice. Always, always purchase a SEPERATE case/controller and hard drive. Again, why? Often the branded ones have the drive’s circuit board and the USB port imbedded in the same circuit board. If that circuit screws up you are often lost. The component solution (like a good hi-fi sound systems) allows you to easily take the drive out, if the USB part goes bad, and recover your software in another system or case.  If the drive dies replace it or upgrade to SSD or larger capacity. A no brainer!

这个答案有帮助吗?

得分 2
添加一条评论

I had the same issue with a brand new 2T external hard drive, in my case the drive would systematically stop working when it reached around 750Gb data storage. I could still format it with gparted and it would be usable again but the problem is still there and I haven't found a fix to this fault yet, so I'm left with less than half storage capability. That said, worst case scenario you can't get a refund/replacement, you could try doing some tests with utilities like smartmontools(cross-platform) and badblocks(GNU/Linux) and hopefully solve it

Update (01/12/2021)

UPDATE: After disassembing, connecting the disk to the pc through SATA and wiping it (zero-fill,1 pass) the problem was gone, all disk space usable, no more r/w errors - along with the terrific slowdowns and frequent hangs - occurred during file transfer. So I put the drive back in its USB enclosure, formatted it and tested again, still works fine, so I suppose one can replicate this without taking the disk apart. From what I understand, reinitializing the hard drive allows the identification and correction of damaged sectors; sure it takes a while, but mkfs utility did the trick for me. On Windows there's a variety of free tools (most of them included in hirencd) to diagnose/fix hard drives presenting software-corruption symptoms

这个答案有帮助吗?

得分 1

2条评论:

Hi @simone_i

share more on where you get the hard disk and the model of it

完成的

I ordered it from a local store here in Italy, model is Seagate expansion SRD0NF1. Still havent't tried testing the hard drive only without the usb controller, I hardly doubt that could be the cause, a manufacturing defect is more likely IMO. However I'll do some more tests when I manage to free up enough space to backup the data I have on it

完成的

添加一条评论

A “block error" means the hard drive is dying.

这个答案有帮助吗?

得分 0

2条评论:

That was my first use of this hardrive. It can't be.

完成的

Hi @kevin07

well it is possible, i suggest to file a dispute, sometimes either seller is dishonest or during transit on your package, it get damaged.

完成的

添加一条评论

添加你的答案

Kevin 将永远感激不已
浏览统计数据:

过去 24 小时: 2

过去 7 天: 3

过去 30 天: 4

总计 690