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Repair guides and support for the laptop line of Acer's Aspire series for casual home and business use.

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in my acer after installing windows 10 my touchpad is not working?

i have tried absolutely everything and nothing works. this all happened when i put a new hard drive in my laptop

f7 does not work

bios advanced to basic does not work

elan does not work even tried different versions

synaptic doesn’t work

update drivers does not work

serial io driver doesnt work

i even took it apart and tried a new touch pad to see if it was faulty

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helpppppppppp

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Hi,

What is the model number of the laptop?

What happens if you uninstall the touchpad in Device Manager and then restart the laptop to let Windows "find" and reinstall it again, is it the same result?

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If you tried updating the drivers manually using Device Manager, try letting Windows find some drivers for you. In the Settings app, go to Update & Security > View optional updates. Then, expand the list of optional drivers that Windows has chosen, and try installing them.

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If it’s anything like my E6440 when I did a clean install of 10 (already had a digital entitlement, so I just had to pick the correct version) there may be a newer version of the touchpad driver from Microsoft and a version from the manufacturer of the PC. The only difference I can find is a Cortana multi-touch command I disabled as I don’t like to use it beyond local search of the PC, and a newer version. It’s worked fine so far.

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Normally I install the reference version from the downloads page and overwrite what comes in automatically, but the Intel HD 4600 driver is newer, along with the Intel 6235 driver being newer and without the need for a separate BT driver now. The same usually goes for the trackpad in cases where there’s a driver from Microsoft.

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