Can't login to gifted system
My ACER is a desktop.
An friend gave it to me and cannot remember her password on the blue screen. It has her email address and a place for a password. No matter what I put in there it gives me the message the “Your PC is offline.
Please sign in with the last password used on this PC. I have tried to get into the BIOS OR Windows but nothing seems to work. She is fine with going back to factory settings.
Any ideas of what to try?