Brand New iMac Pro Shut Off / Won't Turn Back on

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iMac Pro

iMac Pro，Apple 迄今为止性能最强的 iMac 。可选配置包括3.2 GHz 8核，3.0 GHz 10核，2.5 GHz 14核，2.3 GHz 18核 Xeon W 处理器。EMC 3144 / A1862 (ID iMacPro1,1)

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andie & kohi @andiekohi

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发帖于: 2020年11月22日

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Brand New iMac Pro Shut Off / Won't Turn Back on

I bought this in July of this year and four months later, it suddenly shut off and won’t turn back on. So far I’ve tried all the methods to unplugging, counting to 10, pressing the power button, counting to 10, trying a different outlet, etc. and nothing seems to work. Kind of irritated because it’s…. BRAND NEW and this is their top of the line computer. Just really don’t know what happened and would love to not pay thousands of dollars right off the bat at the Apple Store.

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Dan @danj 声誉积分: 478.9千 Self employed contract worker 35 329 970 · Answer 1 · 2020-11-22T13:16:11-07:00

Dan @danj

声誉积分: 478.9千

Self employed contract worker

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970

发帖于: 2020年11月22日

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Well, you’re between a rock and a hard place!

If you open the system you void the warranty! Then you would end up paying!!

So I would bring it back to Apple where you bought it and let them deal with it. If you can’t get there due to COVID lockdown, I would at least contact Apple to log it now so you have is documented in Apples system as failed at this point in time (make sure you get a copy of the paperwork (email) so you have proof.

Apple offers a full year of warranty coverage! >> FREE <<

Once you get your system fixed I would get the extended AppleCare+ coverage to be safe.

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Brand New iMac Pro Shut Off / Won't Turn Back on

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