MacBook Pro 2020 screen glitches when shutting down

Question

MacBook Pro 13" Two Thunderbolt Ports 2020

Released in May 2020, the 13" MacBook Pro features quad-core Intel 8th generation Core i5 and i7 processors, and Intel Iris Plus 645 integrated graphics. (Model A2289/EMC3456 with two Thunderbolt 3 ports)

77 个问题查看全部

ineslalves @ineslalves

声誉积分: 35

2

1

发帖于: 2020年11月7日

更多选项

MacBook Pro 2020 screen glitches when shutting down

I have bought a new macbook pro one month ago, and the screen makes this strange glitch when shutting down, which really concerns me, but it doesn't really mess with the macbook while normal working...it only happens the fraction of second before the computer completely shuts down. I have changed my macbook for the 2nd time now and this problem always comes with the new mac. Do you know what is this problem about? It is really seems like a quality/hardware question

已回答！ 显示答案我也有这个问题

这是一个好问题吗？

是否

得分 2

7条评论

This issue is happening to me too! I have a four-thunderbolt port version. Had to swap my laptop out at Best Buy and both laptops have done it. The first did it after OS update too, so we’ll see how this does. I also observed that the start up is a little wonky, instead of the smooth fade to the profiles it does this semi-jarring wipe from the Apple logo to the profiles. I’ll try the suggestions noted here, thanks!

由 Josh Owens 完成的 2021年3月14日

Hi, Josh! I found another work-around to somehow “solve” this issue. I replaced my wallpaper to a static photo. I noticed that the issue persists only if my wallpaper is set to dynamic (the one that automatically changes to dark when it’s already night time). After changing my photo, I have never seen that “glitchy-like screen” again upon shutdown. Hope this helps.

由 Jpee 完成的 2021年3月14日

Thanks! I can confirm the issue did not resolve just by updating the OS. So I’ll try A few other work arounds I’ve seen here in hopes that it clears up.

由 Josh Owens 完成的 2021年3月14日

Hey ;)

I'm having the same problem.

Don't know if I should worry about it.

Is it solved for you?

由 Matheus 完成的 2021年4月23日

Hey, sort of...since I updated to BigSur it improved a lot, bit it still seems a bit off. I also don't care about it so much since it only happens after shutting down, and was told not to so by apple costumer service.

由 ineslalves 完成的 2021年4月24日

显示更多的2条评论

添加一条评论

2个答案

已选择的解决方案

Jpee @yosoyjpee

声誉积分: 31

1

发帖于: 2020年12月14日

更多选项

Hi! Not sure if this applies to all but when I contacted Apple, they advised me to reinstall my OS and it worked.

这个答案有帮助吗？

是否

得分 0

3条评论:

I exchanged the Mac again and installed BigSur and it never happened again. Thanks!

由 ineslalves 完成的 2020年12月15日

I tried upgrading to BigSur OS 11.1 and now it’s back again. Whew!

由 Jpee 完成的 2020年12月16日

it does it on mine but when I turn True Tone off it doesn't do it

由 nickpye82 完成的 2020年12月19日

添加一条评论

This issue is happening to me too! I have a four-thunderbolt port version. Had to swap my laptop out at Best Buy and both laptops have done it. The first did it after OS update too, so we’ll see how this does. I also observed that the start up is a little wonky, instead of the smooth fade to the profiles it does this semi-jarring wipe from the Apple logo to the profiles. I’ll try the suggestions noted here, thanks! — Josh Owens
Hi, Josh! I found another work-around to somehow “solve” this issue. I replaced my wallpaper to a static photo. I noticed that the issue persists only if my wallpaper is set to dynamic (the one that automatically changes to dark when it’s already night time). After changing my photo, I have never seen that “glitchy-like screen” again upon shutdown. Hope this helps. — Jpee
Thanks! I can confirm the issue did not resolve just by updating the OS. So I’ll try A few other work arounds I’ve seen here in hopes that it clears up. — Josh Owens
Hey ;)

I'm having the same problem.

Don't know if I should worry about it.

Is it solved for you? — Matheus
Hey, sort of...since I updated to BigSur it improved a lot, bit it still seems a bit off. I also don't care about it so much since it only happens after shutting down, and was told not to so by apple costumer service. — ineslalves
I exchanged the Mac again and installed BigSur and it never happened again. Thanks! — ineslalves
I tried upgrading to BigSur OS 11.1 and now it’s back again. Whew! — Jpee
it does it on mine but when I turn True Tone off it doesn't do it — nickpye82

Dan @danj 声誉积分: 479.3千 Self employed contract worker 35 329 971 · Answer 1 · 2020-11-07T18:44:17-07:00

最有帮助的答案

Dan @danj

声誉积分: 479.3千

Self employed contract worker

35

329

971

发帖于: 2020年11月7日

更多选项

This issue came to light with macOS Catalina. It was not an issue with Mojave. Sadly, you can’t roll back as the system requires macOS Catalina.

At this point next week macOS Big Sur is expected which might fix this issue. I would post your vids to the Apple feedback form: Apple feedback macOS

这个答案有帮助吗？

是否

得分 1

8条评论:

Thank you, I did what you suggested. Hopefully they will fix this somehow, because it really is bothering me that such an expensive cumputer arrives to me with the SAME EQUAL bug/error twice. It is quite unacceptable. Next week I will be receiving the 3rd macbook (exchanged because of this), and if it has the same issue, I might try to understand if it actually is from catalina and exchange it if needed (AGAIN, god hoping not at all). I will not really be accepting this error anyway.

But thank you, It was really really helpful.

由 ineslalves 完成的 2020年11月7日

@ineslalves - As Apple has grown the little details seem to be harder for them to nail down.

Don't forget to accept the answer - Thanks!

由 Dan 完成的 2020年11月8日

I have the same issue since the first week. Did you solve the problem? I used my Mac like this for 9 months and ı couldn't solve the problem. Let me know if there is a solution.

由 ayça 完成的 2021年4月2日

@medstu - Did you upgrade to Big Sur?

由 Dan 完成的 2021年4月2日

@danj No i didn't. I am little concerned about new bugs or problems. Some people say this screen problem is about Catalina and Big Sur has its own problems. On the other hand some people say colored flashing still occures with big sur.

由 ayça 完成的 2021年4月3日

显示更多的3条评论

添加一条评论

MacBook Pro 13" Two Thunderbolt Ports 2020

MacBook Pro 2020 screen glitches when shutting down

2个答案

添加你的答案